Global Account Manager

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As Global Account Manager, you'll own the strategy and results for a major global telecommunications account — balancing quick wins with multi-year transformation bets. You'll operate as a trusted advisor to the client's C-suite, using consultative selling to uncover their biggest challenges and connect them to Salesforce's AI-powered platform. You'll also build and lead a cross-functional, global virtual team to deliver on that strategy.

Your Responsibilities

• Own the global account strategy and P&L for a multinational telecom group headquartered in Germany
• Lead and coordinate a global virtual team across a matrix organization spanning regions and functions
• Engage C-level decision makers through value-based selling — business cases, ROI analysis, references, and analyst data
• Align internal teams (Sales Engineering, Sales Specialists, Marketing, Business Development, Professional Services, Executives, Partners) around a single account strategy
• Partner with Global Systems Integrators (GSIs) and Services to plan and deliver contracted technical solutions
• Mentor junior Account Executives and virtual team members
• Forecast accurately and consistently deliver against revenue targets

Your Qualifications

Required

• Proven track record selling complex enterprise software or technology to C-level stakeholders at a global account
• Fluency in German and English, with strong written, verbal, and presentation communication skills
• AI fluency — comfortable evangelizing AI-powered solutions (including Agentforce) and helping clients build a credible AI adoption roadmap
• Experience accurately forecasting and consistently achieving revenue goals
• Comfortable leading through influence across a large, matrixed virtual team

Preferred

• Prior experience in or selling into the Telecommunications sector
• A strong point of view on industry trends, able to build a digital transformation narrative for telco clients
• Experience partnering with GSIs on large-scale technical delivery

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.