Recruiting Coordinator

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Global Recruiting Coordination team operates with maximum impact through our recruiting success model to play an integral part in Salesforce’s overall growth. Emphasizing best in class interview practices and hiring partner success we connect talent in moments that matter to champion, advocate, and navigate all candidates through opportunities that can transform lives. The RC team is trusted by our global partners to drive an efficient, seamless, and equitable process and experience that embraces Salesforce’s culture and values. We are one global team that collaborates and creates an inclusive work environment, built on trust and communication where we empower all team members to show up as their authentic selves.

Role Description:
In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide best in class candidate experience. You will be a subject matter expert in all areas of the interview lifecycle and will use your expertise to influence and drive an optimum interview experience for all partners. This is a high-impact role which will provide exposure to all business units within Salesforce at both a regional and global level. In addition to interview scheduling, this role will provide the opportunity to get involved in high potential projects thus maximizing opportunity for internal growth.

Responsibilities

• Responsible for the Interview Scheduling Process across multiple business units at both a regional & global level. This includes (but is not limited to) scheduling and coordinating phone, virtual, panel and onsite interviews varying in degrees of complexity.

• Manage all logistics for the interview process, inclusive of coordinating travel (flights & accommodation) & processing candidate reimbursements. This role will also be accountable for greeting candidates for onsite interviews as per the RC’s designated office hub. All will be done whilst ensuring both candidate and hiring team experience remain top of mind.

• Play a critical role in terms of interview compliance. Audit all Employment Agreements pre issuing to candidates and ensure Background Investigations are completed in a timely fashion and in advance of candidate start date

• Build strong partnerships with multiple recruiters and hiring managers (across all levels of the business). Act as a thought partner and become a subject matter expert with your function and teams to troubleshoot challenges, influence the hiring process and drive a positive candidate experience

• Strong ability to prioritize multiple tasks across different business units / regions. This is undertaken whilst maintaining efficiency, equity and experience in a fast paced environment.

• Ability to master our applicant tracking system, recruiting tools & systems and organizational products (including but not limited to Workday, Goodtime, Google Suite & Slack)

• Contribute to both regional and global team wide projects aligned to the Global RC vision

• Leverage Tableau & RC dashboards to provide meaningful insights to recruiting partners & stakeholders. Ability to educate hiring teams / recruiters on best scheduling practices in order to meet global scheduling SLAs

What you’ll need to be successful:

• A teamplayer at heart. Consistently seeking for opportunities to collaborate with team members (both regionally & globally) in order to drive forward the success of the Recruitment Coordinator team

• Great communication skills, interpersonal skills, and experience interfacing with cross-functional stakeholders of all levels in alignment with our core values

• Strong passion for delivering best in class Recruiting Experience / Customer Service (inclusive of hiring teams, candidates & Talent Delivery Partners)

• High attention to detail & organizational skills. Ability to identify high priority items amongst competing tasks and pivot focus accordingly

• Growth mindset and innovative outlook in order to navigate change with resilience and proactively look for solutions

• Ability to give and receive feedback aligned to our High Performance Culture Framework

• Demonstrate self sufficiency and resourcefulness to problem solve and execute when faced with uncertainty or ambiguity

Preferred Qualifications

• 1+ years of experience in a customer/client facing industry

• 1+ years of experience in an operational or administrative role

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Spanish proficiency

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.