Lead, Enterprise Account SE - Telecommunications

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Lead end-to-end pre-sales activities including discovery, solution design, and executive-level demonstrations for Telco & Media accounts
• Architect and hands-on build comprehensive, AI-powered Salesforce solutions tailored to TMT industry challenges
• Partner closely with Account Executives to drive pipeline and close strategic deals across the Telco & Media ecosystem
• Collaborate with partners and System Integrators (SIs) to deliver integrated solutions leveraging Agentforce, Data Cloud 360, and Salesforce's broader AI portfolio
• Serve as a trusted advisor for C-level client contacts, driving consensus on multi-product technology solutions
• Solve ambiguous and sophisticated business problems through research, assessment, and innovative ideation — defining the problem, the opportunity, and the recommended path forward
• Deliver executive-level software demonstrations, rapid prototypes, and future-state customer journey strategies that bring connected experiences to life
• Convey a deep understanding of customer architecture as it pertains to Salesforce solutions
• Orchestrate and lead cross-functional solution teams aligned to opportunity strategy
• Drive customer value realization and consumption across accounts
• Participate in all relevant product, sales, and procedural training and certifications
• Ability to travel based on territory alignment and region

• B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
• 8+ years of experience in Solution Engineering or Pre-Sales
• Deep Telco & Media (TMT) industry knowledge
• Hands-on technical builder experience across Agentforce, Data Cloud 360, and AI solutions
• Strong oral, written, presentation, and interpersonal communication skills
• Ability to operate effectively at both executive and technical levels
• Ability to work as part of a team to solve technical problems in complex, matrixed environments

• Salesforce Certifications (Agentforce, Data Cloud, or platform certifications a plus)
• Previous experience as a Solution or Sales Engineer in the Telco, Media, or Entertainment industry
• Familiarity with partner and SI ecosystems within the TMT vertical

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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