Product Security | Vulnerability Response Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The security team at Salesforce works on some of the most challenging problems in information security. We are seeking a Product Vulnerability Engineer to join one of the world's leading vulnerability response teams. The pace and variety of our work create a unique learning environment, whether you are starting out or have deep security experience. You will be given unique challenges, the tools to solve them, surrounded by exceptional colleagues, and supported by incredibly helpful partner teams.

Product Vulnerability Engineers are responsible for:

• Leading the response to lower/moderate severity vulnerabilities.

• Participating in the response to high-severity vulnerabilities.

• Managing and triaging security vulnerabilities, differentiating urgent issues from important ones.

• Assessing complex problems, formulating action plans, and driving resolution under pressure.

• Investigating and analyzing vulnerabilities to determine potential impact.

Successful vulnerability engineers thrive on challenges, remain calm under pressure, and can think on their feet.

Required Skills

• 3-7 years of experience in information security or closely related roles, with direct experience in security vulnerability response

• Experience managing common types of security vulnerabilities, such as OWASP Top 10.

• Familiarity with common security threats and issues, including credential phishing, internal data spillage events, and inadvertent data leaks.

• Application forensics skills, including collecting and analyzing code artifacts to assess potential impact if vulnerabilities are exploited.

• Strong verbal and written communication skills, with the ability to clearly communicate complex scenarios to non-technical stakeholders.

• Strong technical fundamentals, including:
  Networking fundamentals.
  Common application protocols.
  System architecture.
  Basics of software development.

• Strong knowledge of web proxy tools and techniques.

• Ability to research and quickly learn unfamiliar technologies while adapting existing knowledge and processes to investigate and resolve security issues.

• Broad information security knowledge, including familiarity with key regulations and standards related to security vulnerability response.

Desired Skills

• Prior experience utilizing AI tools for automation and analysis.

• Experience working in a large and complex organization operating across multiple locations with a high degree of change.

• Experience reproducing proof-of-concept exploitation steps.

• Experience assessing vulnerability priority based on risk and impact.

• Experience securing applications and infrastructure in Amazon Web Services and similar IaaS/PaaS platforms.

• Deep application security knowledge, with the ability to map application vulnerabilities to exploitation indicators and relevant investigation techniques.

• Relevant incident response or information security certifications, such as:

  • GIAC GWAPT

  • GIAC GCIH

  • GIAC GPEN

  • GIAC GXPN

  • Offensive Security OSCP

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.