Chief of Staff - Slack

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience:

The Chief of Staff plays a strategic and operational leadership role across Slack's Engineering organization, reporting directly to the EVP of Engineering. This person is the connective tissue between engineering leadership, finance, people, and cross-functional partners — ensuring the org runs with clarity, discipline, and momentum. The ideal candidate is both a strategic thinker and a hands-on operator who thrives in a fast-moving environment and can seamlessly shift between long-term planning and day-to-day execution.
This role also serves as an operational bridge to the Trust & Infrastructure teams — ensuring that reliability, security, and infrastructure priorities are reflected in planning, headcount decisions, and org-wide commitments.

What You'll Actually Be Doing:

Engineering Operations & Rhythm of Business:

• Own and drive the operating cadence for Slack Engineering — including staff meetings, leadership syncs, all-hands, and quarterly planning processes
• Partner with engineering leadership to set agendas, track commitments, and ensure follow-through on key decisions
• Serve as liaison to Finance for budget management, headcount planning, and escalations
• Oversee and coordinate onsite planning, leadership events (EM Summit, IC Summit), and engineering-wide programs
• Act as operational partner to the Trust & Infrastructure teams — helping translate infrastructure roadmap priorities into org planning, resourcing decisions, and leadership visibility
   

Headcount & Hiring Operations:

• Lead headcount monitoring — gathering approvals for backfills and position changes, and ensuring hiring aligns to the most critical business needs
• Partner with Recruiting to unblock hiring and ensure hiring managers are set up for success
• Approve position changes and sign-on bonuses within established budget parameters
• Drive location strategy in partnership with HR and engineering leadership
   

Planning & Budget Operations:

• Lead quarterly and annual planning processes — coordinating across pillars, finalizing measures, and ensuring content is ready for leadership review
• Partner with Finance on budget management, variance analysis, and rolling asks (RLOA) for incremental funding
• Maintain org-level data and reporting (headcount, metrics, V2MOM status) and ensure accuracy across systems
• Drive continuous improvement in operational workflows, including leveraging AI-powered tools to reduce manual effort and improve reporting
   

Communications & Culture:

• Oversee Engineering communications — managing announcement channels, coordinating all-hands content and logistics, and ensuring timely and consistent messaging across the org
• Partner with leadership on promotion communications, blurb gathering, and promo program operations
• Support engineering culture initiatives including SlackDay, Futureforce/intern programs, and the Engineering Blog
   

You're Our Person If:

• 14+ years in business operations, strategy, finance, or a related field — ideally within a high-growth technology company
• Proven track record of operating as a trusted partner to senior engineering or technical leadership
• Strong financial acumen including headcount planning, budget management, and variance analysis
• Exceptional organizational, communication, and cross-functional collaboration skills
• Self-directed and proactive — comfortable managing multiple workstreams with minimal oversight
• Ability to build strong relationships across engineering, finance, HR, legal, and recruiting
• Experience working with or supporting Trust, Infrastructure, or Platform engineering teams is a plus
• Bachelor's degree required; MBA or advanced degree a plus
   

Even Better If:

• Prior experience in an engineering business operations or chief of staff role
• Strong familiarity with Slack, Salesforce tools, Workday, and Tableau
• Experience with AI-powered productivity tools

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $191,100 - $320,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $228,600 - $348,600 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.