About the Role:

Grade Level (for internal use):

09

About the Role:

The Team:

The Solutions Operations division is seeking a professional with excellent interpersonal communication, organization, and time management skills to join our Global Special Services Team. Our Wall Street Office (WSO) solutions provide real-time access to client portfolios and reporting insights for active asset management, supporting complex aspects of alternative asset management in a scalable solution that increases operational efficiency and reduces risk.

Responsibilities and Impact:

• You will work within a dynamic team, responsible for all client-facing operations-related items, data research, and processing functions on the Special Services Team, primarily supporting WSO users and their loan processing needs. This position offers exposure to an exciting financial market and interaction with clients of varying levels of seniority.

• Support our clients and the business by orchestrating workflow and prompt resolution between internal and external teams, including data reconciliation and validation of trades and positions to ensure syndicated facility data integrity. This involves supporting and exchanging basic technical information with immediate team members and routine stakeholders and resolving varied, non-routine issues.

• Accurately review and maintain asset and contract data, process amendments, investigate discrepancies, and monitor and action exceptions, taking accountability for individual and team targets.

• Proactively identify internal and external processing and system-related issues, collaborating seamlessly with internal partners and management on resolution plans and escalations.

• Provide guidance and clarification to support the team in delivering quality work, including coaching and assisting other analysts and leadership as needed.

• Ensure strict adherence to processing deadlines, quality-controlled operational processes, and LSTA/LMA/Private Deals/Middle Market standards for loan transactions and/or trades.

Compensation/Benefits Information:

S&P Global states that the anticipated base salary range for this position is $60,000 to $85,712. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits, please click here

What We're Looking For:

Basic Required Qualifications:

• 2-5 years of experience within the syndicated loan industry, Loan IQ, or WSO systems, performing work effectively under general guidance and direction.

• Demonstrated ability to organize and prioritize tasks based on their importance and urgency, and resolve varied, non-routine issues.

• Exceptional interpersonal communication skills, including active listening, and the ability to articulate complex information clearly and concisely in fluent English.

• Can work in the Dallas, TX office a minimum of 2 days per week.

Additional Preferred Qualifications:

• Advanced WSO and/or Loan IQ Experience coupled with substantial syndicated loan knowledge.

• Bachelor's Degree in related field or equivalent work experience.

• Strong analytical skills, including data research and the ability to apply previous experience to identify appropriate courses of action or improve existing approaches.

• Proven ability to actively participate and contribute towards team goals, leveraging strong communication skills to interpret or clarify technical information for better understanding, and proactively seeking training and development opportunities.

Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)