Field Service Manager - Onsite

Date Posted:

2026-05-26

Country:

United States of America

Location:

US-MA-WESTFORD-WFD7 ~ 7 Technology Park Dr ~ BLDG 5

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We at ISR & Space Systems are world leaders in high altitude electro-optical sensors, employed by the U.S. and foreign military in time critical intelligence, surveillance, and reconnaissance operations. Our passion for supporting the Warfighters and their mission demands excellence in everything we do, from the talent we recruit to the highly engineered systems we deliver. We value people, integrity, ideas, and performance. 

This position offers travel to international customer locations, job satisfaction of maintaining complex equipment and an exciting opportunity to work at a craftsman level on high precision productions, in a team-based environment where staff are provided opportunities to broaden their skills.

Field Service Representative will relocate to the assigned country and live there for the period of the contract.

Field Service Representative and will provide technical support to international customer military units. 

What you will do:

• Field Service Representative will relocate to the assigned country and live there for the period of the contract.

• Field Service Representative and will provide technical support to international customer military units in support of MS-110 reconnaissance pod systems and ground exploitation systems.

• On-site installation, repair, maintenance, and test activities which directly support our customer base.

• Must be able to effectively use general and specialized test equipment to check-out and troubleshoot systems.

• Work on flight line, aircraft, and ground support equipment at customer sites.

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Qualifications you must have:  

• 8+ years’ experience in maintaining/test of complex electro-optical systems and computer networks.

• Must be an excellent problem solver and capable of providing viable courses of action to the customer based on timely assessment and analysis.

• Must be able to read and interpret schematic diagrams, system data flow charts, and technical descriptions of the systems.

• Must possess excellent communication and interpersonal skills with customers who do not speak English as their primary language.

• U.S. Citizen, U.S. Person, or Immigration Status Requirements. This position requires the ability to obtain and maintain a U.S. government issued security clearance is desirable.​ U.S. citizenship is required, as only U.S. citizens are eligible to support most of our products.

​​Qualifications we prefer:

• Military background with avionics maintenance experience.

• Experience in network system administration, monitoring and troubleshooting networks.

• 2-year Engineering Degree preferred

What we offer:

• Foreign location salary premium.

• Family and dependent benefits to include education allowance.

• Full relocation and lodging and vehicle provided.

• Leave allowance for airfare and lodging.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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