Manager – Capacity, Resource & Demand Management

Date Posted:

2026-06-08

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Onsite

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

Position Summary
The Manager – Capacity, Resource & Demand Management plays a critical role in enabling Digital Technology leadership to make informed investment, prioritization, and staffing decisions across the enterprise portfolio. This role is responsible for managing demand intake, resource planning, capacity forecasting, workforce analytics, and time tracking governance across a globally distributed Digital Technology organization.

The successful candidate will provide visibility into current and future resource demand, identify capacity constraints, support portfolio prioritization decisions, and ensure accurate workforce utilization reporting. This role requires strong analytical skills, experience with enterprise resource planning and capacity management tools, and the ability to work across business, technology, finance, and PMO stakeholders.

Location: Bangalore, India
Function: Digital Technology (DT) PMO / Portfolio Management Office
 

Key Responsibilities

Demand Management & Intake Governance

• Support and administer the DT demand intake process across Run, Grow, and Transform initiatives.
• Validate incoming demand requests for completeness, business justification, resource requirements, funding, and prioritization criteria.
• Partner with Business Relationship Managers (BRMs), PMs, Product Managers, and Portfolio Leaders to maintain an accurate demand pipeline.
• Produce executive-level demand reporting and analytics.

Capacity & Resource Planning

• Develop and maintain enterprise resource capacity models across global teams.
• Analyze resource availability, utilization, and forecasted demand across internal and external resources.
• Identify capacity bottlenecks, skill shortages, and resource constraints.
• Support workforce planning across the U.S., Canada, India, Poland, and other global delivery locations.
• Conduct scenario planning and "what-if" analyses to support leadership decision-making.
• Assist with skills-based planning initiatives and workforce optimization efforts.

Portfolio Analytics & Reporting

• Create dashboards and reports that provide visibility into:
  • Resource utilization
  • Capacity versus demand
  • Portfolio staffing health
  • Project allocation trends
  • Forecasted resource requirements
• Develop executive presentations and portfolio insights for leadership reviews.
• Support portfolio planning cycles, quarterly reviews, and annual operating planning processes.

Time Tracking & Workforce Management

• Administer and support DT time tracking processes and compliance.
• Monitor time entry accuracy, completeness, and adoption across the organization.
• Analyze labor utilization and allocation data to improve planning accuracy.
• Partner with Finance, HR, and PMO teams to ensure labor reporting aligns with project funding and financial governance requirements.
• Produce workforce utilization and labor reporting for leadership and audit purposes.

Process Improvement & Tool Administration

• Drive continuous improvement of resource management, capacity planning, and time tracking processes.
• Support implementation and optimization of enterprise portfolio and workforce planning tools.
• Maintain data quality standards and governance controls.
• Assist with AI-enabled planning, predictive analytics, and workforce intelligence initiatives.

Required Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Finance, or related discipline.
• Master's degree preferred.

Experience

• 10+ years of experience in Capacity Planning, Resource Management, Workforce Planning, PMO Operations, Portfolio Management, or related disciplines.
• Experience supporting large enterprise Digital Technology organizations with 500+ resources.
• Experience working within global and matrixed organizations.
• Proven experience supporting portfolio planning, demand management, and resource forecasting processes.

Required Tool Experience

Candidates must demonstrate hands-on experience with multiple enterprise resource and capacity management platforms, including several of the following:

• Planview Portfolios
• Planview AdaptiveWork
• ServiceNow Strategic Portfolio Management (SPM)
• Microsoft Project Online / Project Server
• Clarity PPM
• Jira Advanced Roadmaps
• Workday Resource Planning
• SAP Resource Management
• Primavera P6
• Smartsheet Resource Management
• Tempo Planner
• Power BI
• Tableau
• Microsoft Excel (Advanced Modeling)

Experience supporting enterprise time tracking solutions is strongly preferred.

Required Skills

• Resource Capacity Planning
• Demand Intake Management
• Workforce Analytics
• Portfolio Planning
• Scenario Modeling
• Financial & Labor Analysis
• Executive Reporting
• Data Visualization
• Process Governance
• Stakeholder Management
• Advanced Excel Modeling
• Power BI Dashboard Development

Preferred Qualifications

• Experience within Aerospace & Defense, Manufacturing, Engineering, or Digital Transformation environments.
• Experience supporting Hybrid, Agile, and Product-Centric delivery models.
• Familiarity with SAFe, Lean Portfolio Management (LPM), and Agile planning practices.
• Experience supporting globally distributed delivery organizations and Global Capability Centers (GCCs).
• Exposure to AI-driven planning, forecasting, and workforce optimization tools.

What We Offer:

Daycare for young children
Advancement programs to enhance education skills
Flexible work schedules
Leadership and training programs
Comprehensive benefits, savings, and pension plans
Financial support for parental leave
Reward programs for outstanding work

Role type:

Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Employment Type:

• Full-time

• This position requires flexibility to support outside the regular office hours as per the need basis

Video Links:

Pratt & Whitney - YouTube

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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