Associate Director, Quality (Onsite)

Date Posted:

2026-06-08



Country:

United States of America

Location:

US-ND-JAMESTOWN-P1 ~ 2604 Highway 20 N ~ PLANT 1

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Associate Director, Quality – Jamestown, ND (Cargo Systems Site)

The Associate Director of Quality provides strategic leadership for all Quality Assurance and Quality Control activities at the Jamestown Cargo Systems site. This role ensures product conformity, regulatory compliance, and continuous improvement across manufacturing, supplier quality, customer quality, and quality systems. The leader partners cross‑functionally to drive zero-defect culture, operational excellence, and customer satisfaction for OEM and aftermarket cargo products.

What You Will Do

• Provide strategic leadership for all site Quality functions, including Manufacturing Quality, Supplier Quality, Customer Quality, Quality Engineering, and Quality Systems.
• Ensure compliance with all aerospace regulatory and customer requirements, such as AS9100, FAA/EASA regulations, PMA, FAI, PPAP, and internal RTX/Collins processes.
• Lead the Quality organization to achieve defect reduction, process control, stable yields, and cost-of-poor-quality improvement.
• Partner with Operations, Engineering, Supply Chain, and Program teams to ensure robust PFMEA, control plans, inspection methods, MSA, and problem-solving processes (8D, A3, 5-Why, Fishbone).
• Act as the primary point of contact for customer quality matters, audits, and escalations; ensure timely, data‑driven, high-quality responses to customer issues.
• Oversee and mature site-level quality systems and ensure documentation integrity, audit readiness, and continuous improvement of QMS processes.
• Sponsor and facilitate MPRs, Zero-Defect initiatives, and lean methodologies within the Quality function.
• Develop and coach Quality leaders, engineers, and inspectors; build organizational capability and succession planning.
• Drive Quality participation in new product introductions, configuration control, and change management.
• Manage Quality performance metrics including NCMR trends, escapes, scrap/rework, supplier performance, and customer satisfaction.
• Prepare and present quality performance reviews to senior leadership and customers.

Qualifications You Must Have

• Typically requires a University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience
• Relevant experience in aerospace or regulated manufacturing environments.
• Experience with AS9100, FAA/EASA compliance, and aerospace product certification.
• Demonstrated leadership of Quality teams in a complex manufacturing setting.
• Proven track record driving quality improvements and leading cross-functional problem-solving.

Qualifications We Prefer

• Experience in cargo systems, interiors, or mechanical aerospace assemblies.
• Lean, Six Sigma, or ASQ certifications (CQE, CQM).
• Experience implementing zero-defect frameworks or advanced quality systems.
• Customer management experience (OEMs and regulatory bodies).

What We Offer

Some of our competitive benefits package includes:  

• Medical, dental, and vision insurance  
• Three weeks of vacation for newly hired employees  
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  
• Tuition reimbursement program 
• Student Loan Repayment Program  
• Life insurance and disability coverage  
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 
• Birth, adoption, parental leave benefits 
• Ovia Health, fertility, and family planning  
• Adoption Assistance  
• Autism Benefit  
• Employee Assistance Plan, including up to 10 free counseling sessions  
• Healthy You Incentives, wellness rewards program 
• Doctor on Demand, virtual doctor visits  
• Bright Horizons, child and elder care services 
• Teladoc Medical Experts, second opinion program  
• And more!

Learn More & Apply Now!​

Operations, Supply Chain and EH&S:

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. 

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.  

Apply now and be part of the team that’s redefining aerospace, every day!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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