Manager- MCE Fleet Management Programs (Onsite)

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

The Pratt & Whitney Commercial Aftermarket team is responsible for long-term engine maintenance agreements with airline customers.  Fleet Management is an exciting customer facing role with substantial financial and contractual accountability.  Primary responsibilities are divided into four key Program Management value streams: 

What You Will Do:

• Customer Management: Team with the Sales and Customer Support organizations to host regular day-to-day interaction with airline customers, deliver contract services, ensure reliable engine operations, and resolve commercial disputes.

• Financial Management: Drive the long-term profitability plan for assigned contracts, identify and execute opportunities to improve financial outcomes, and tactically manage the flow and collection of invoices to the customer. Propose contract language modifications for improved feasibility of financial outcomes.

• Operational Management: Maintain engine removal forecasts, coordinate maintenance activity with our global network of MRO facilities, and establish technical guidance for optimal financial and operational outcomes.

• Contract Management: thoroughly understand all agreement obligations, ensure terms are met, and hold stakeholders accountable to assigned responsibilities. Propose and execute strategies for optimizing contract profitability. Negotiate solutions with airlines to solve disputes, driving closure of unpaid invoices and de-risking key contract provisions.

• A successful Fleet Manager will demonstrate leadership and initiative to solve complex customer and contract problems, use their financial acumen for effective decision making, apply strategic thinking to achieve business profitability targets, while managing a high volume of operational day-to-day needs. 

• This is an onsite position; attendance expected in the office 5 days per week.

What You Will Learn:

• Contract Management skills and strategies to increase customer satisfaction and company profitability

Qualifications You Must Have :

• Bachelor’s degree and 10 years of cross functional teaming experience to include external support and problem-solving skills or an Advanced degree and 7 years of cross functional teaming experience to include external support and problem solving skills

Qualifications We Prefer:

• 2 years of professional financial analysis, program management, or business case experience.

• Prior customer-facing work experience in a technical or business role.

• Strong communication, influencing, presentation and data management/analysis skills.

• Proven leadership skills coupled with a history of attaining results through influence and collaboration.

• A fundamental understanding of gas turbine engines, airline operations and engine maintenance practices.

Learn More & Apply Now:

What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.