Manager-Quality System Compliance-Customer Programs

Date Posted:

2026-05-17

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

Who We Are:

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

About Role:

As a Lead Quality Control Specialist – CORE Quality Cell, you will provide strategic leadership in deploying, governing, and maturing RTX CORE (Customer Oriented Results & Excellence) quality practices across Customer Programs and Product Data business functions. You will drive enterprise-wide quality transformation, enable Built-in Quality at scale, and ensure sustainable defect prevention across value streams.

What You will Do:

• Define and lead the enterprise CORE Quality strategy and roadmap for Business functions, ensuring alignment with RTX CORE maturity expectations and organizational goals.
• Provide strategic partnership to senior functional leaders, influencing decision-making on quality, process excellence, and data governance priorities.
• Drive end-to-end quality transformation initiatives across value streams, ensuring scalability, standardization, and long-term sustainability of CORE practices.
• Establish advanced Quality Governance frameworks, including enterprise-level Quality Gates, Control Plans, and validation architectures across multiple programs.
• Champion Built-in Quality and Defect Prevention culture, proactively identifying systemic risks and deploying preventive strategies using advanced RCCA and PPS methodologies.
• Lead complex, cross-functional RCCA investigations for high-impact quality issues, ensuring robust root cause identification and institutionalization of learnings.
• Govern and continuously enhance Quality KPIs and performance management systems (FTR, COPQ, Defect Escape Rate, Rework, Audit Effectiveness), driving executive-level visibility and action.
• Lead and institutionalize Layered Process Audits (LPA) and compliance frameworks, ensuring strong adherence to Standard Work, SOPs, and SIPOC across functions.
• Facilitate executive-level Quality Review Boards (QRB), presenting insights on trends, systemic risks, and transformation progress, and influencing strategic priorities.
• Drive enterprise-wide Digital Quality transformation, including automation of QC frameworks, predictive quality analytics, and integration with advanced dashboards (Power BI).
• Sponsor and lead large-scale Kaizen programs and Value Stream transformations, delivering measurable improvements in efficiency, quality, and cost.
• Act as a CORE Quality Champion and Thought Leader, building organizational capability through coaching, mentoring, and structured training programs.
• Guide and support CORE certification and maturity progression, ensuring successful achievement of CORE milestones and audit readiness across teams.
• Drive a culture of continuous improvement, accountability, and operational excellence, influencing behaviours at all organisational levels.

Qualifications You Must Have:

• Bachelor’s degree in Aeronautical / Aerospace Engineering, Mechanical Engineering, Quality Management, or a related field.
• Minimum 8-12 years of relevant experience in Quality Assurance / Quality Control / Process Excellence, preferably within aviation, aerospace, or engineering services.
• Demonstrated experience in leading enterprise-level quality or continuous improvement initiatives with measurable business impact.
• Proven experience in applying Lean, Six Sigma, and CORE tools (VSM, 5S, PPS, 5-Why, Fishbone).
• Experience managing quality metrics and dashboards, with the ability to interpret trends and drive data-driven decisions.
• Experience in performing quality audits, process compliance checks, and data validation across complex workflows.
• Working knowledge of data governance, data quality frameworks, and structured technical documentation.
• Proficiency in Microsoft Excel, PowerPoint, and working knowledge of Power BI for visualization and reporting.
• Excellent communication and stakeholder management skills with experience working in global cross-functional environments.

Qualifications We Prefer:

• Certification in Lean / Six Sigma (Green Belt / Black Belt) or Certified Quality Engineer (CQE) certification or equivalent certification.
• Experience in Aerospace Quality Standards such as AS9100, FAA/EASA regulatory frameworks, or OEM quality processes.

Shifts/Work Hours:

UK Shift (12:30 PM to 9:30 PM IST)

Onsite: Hybrid

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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