Manager - Special Process

Date Posted:

2026-05-27

Country:

India

Location:

IN-KA-BENGALURU-008 ~ Hitech, Defence & Aerospace Park ~ HI TECH DEFENSE

Position Role Type:

Hybrid

Job Description:

Job title :Manager – Special Processes

Role purpose

Lead the development, qualification, control, and improvement of chemical processing operations at supplier locations to ensure compliance with NADCAP chemical processing requirements, applicable customer specifications, and AS9100 quality management requirements. This role supports supplier capability development, audit readiness, process validation, corrective action closure, and sustained conformity across special processes where final output cannot be fully verified by inspection alone.

Key responsibilities

• Develop, standardize, and improve supplier chemical processes such as anodizing, plating, conversion coating, passivation, etching, paint, dry film lubricant application, and related surface treatment operations as applicable to product and customer scope.
• Ensure supplier process controls, work instructions, travelers, control plans, and operating procedures align with NADCAP chemical processing audit criteria and customer flowdown requirements.
• Conduct on-site supplier assessments, process reviews, and gap analysis against NADCAP, AS9100, and customer-specific requirements.
• Support qualification and validation of chemical processes, including process parameter definition, bath control, testing methods, equipment readiness, and objective evidence for approval.
• Lead supplier preparation for NADCAP audits, including self-assessment, checklist review, job audit readiness, documentation completion, and closure of pre-audit gaps.
• Review manufacturing and quality records from contract review through shipping to confirm traceability and effective flowdown of customer requirements during job/compliance audits.
• Drive root cause analysis and corrective actions for internal findings, customer escapes, and NADCAP nonconformances, ensuring responses include root cause, correction, corrective action, product impact review where needed, and objective evidence.
• Coordinate with supplier quality, operations, laboratory, maintenance, and engineering teams to maintain process stability through equipment control, personnel qualification, and periodic monitoring.
• Monitor key process indicators such as bath chemistry control, testing compliance, rejection trends, turnaround time, rework, and audit findings to improve capability and reduce risk.
• Support AS9100-aligned quality system integration for special processes, including document control, competence, risk-based thinking, nonconformance control, change management, and continual improvement.
• Participate in first article, production approval, source approval, and customer qualification activities such as APQP where chemical processing performance affects product conformity.
• Provide technical mentoring and training to supplier personnel on special process discipline, audit expectations, and compliance culture.

Required qualifications

• Bachelor’s degree in Chemical Engineering, Metallurgy, Materials Engineering, Mechanical Engineering, or related discipline.
• 12+ years of experience in aerospace, defense, or high-spec manufacturing with direct exposure to chemical processing or special process control.

• Strong working knowledge of NADCAP special process expectations and chemical processing audit structure, especially AC7108 and relevant supplements. Knowledge on Shot Peening, EDM and Joining Processes added advantage.

• Experience working with AS9100 quality systems and supplier quality management in regulated manufacturing environments.
• Experience supporting audits, conducting supplier assessments, or managing special process compliance programs.
• Ability to interpret engineering drawings, process specifications, customer standards, and quality clauses for flowdown to suppliers.

Preferred qualifications

• Prior hands-on experience in anodizing, plating, passivation, conversion coating, chemical milling, paint, or laboratory process control.
• Experience with aerospace customer specifications and job audit traceability requirements.
• Familiarity with nonconformance management, 8D, RCCA, FMEA, MSA, SPC, and control plans in special process environments.
• Experience with multi-site supplier development or international supplier support.
• NADCAP audit preparation or direct audit participation experience at supplier sites.

Skills

• Strong knowledge of special process controls, validation, and compliance discipline.
• Supplier development and technical problem-solving capability.
• Effective audit, documentation, and report-writing skills.
• Strong cross-functional communication with suppliers, customers, quality, and operations teams.
• Ability to manage multiple supplier locations and travel extensively as needed.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.

WE ARE REDEFINING AEROSPACE: 

Some of our competitive benefits package includes:

Benefits package includes:

-   Group Term Life Insurance.

-   Group Health Insurance.

-   Group Personal Accident Insurance.

-   Entitled for 18 days of vacation and 12 days of contingency leave annually.

-   Employee scholar programme.

-   Work life balance.

-   Car lease programme.

-   National Pension Scheme

-   LTA

-   Fuel & Maintenance /Driver wages

-   Meal vouchers

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the India)

• Drug Screen only performed for Operations Positions

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. 

                                                                                                                

Apply now and be part of the team that’s redefining aerospace, every day.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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