Small Business Contact Center Account Executive
RingCentralSmall Business Contact Center Account Executive
Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).
It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.
RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.
This is where you and your skills come in. We’re currently looking for a Small Business Contact Center Account Executive:
Prospecting for NET new logo accounts and grow existing RingCentral account base within assigned territory
Meeting with existing customers to up-sell existing engagements in addition to following up on past engagements
Evangelize and educate with RingCentral sales team
Communication of RingCentral value proposition to senior-level customer contacts
Ability to proactively position the value of cloud solutions
Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans
Work with RingCentral resources to develop & position the appropriate solution to fit the customer needs to include RingCentral Office / Call Center with Live Reports, RingCX with RingSense, RingCentral Contact Center, RingCentral Workforce Optimization
Ability to act as a customer advocate within the RingCentral organization and advocate for RingCentral to customers
Utilization of RingCentral sales process for identification, positioning and lifecycle management of opportunities
Driving new revenue through customer acquisition in designated territory and named accounts
Consistently strike / exceed quarterly & annual sales targets
Partnering with the regional VAR's to effectively identify, engage and deliver new customers
Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch
Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling
Desired Qualifications:
Preferably 3-5 years of solid b2b sales experience
Proven record of success for sales to large corporate accounts with longer sales cycles
Experience in value based selling and ROI creation
History of success in creating compelling events by building that vision for prospects
5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)
Contact Center Experience
Demonstrated sales record of obtaining / exceeding quota.
Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
Success prospecting, engaging, acquiring net new logos
Strong interpersonal skills, ability to convey and relate ideas to others
Strong organizational skills
Entrepreneurial flare - ability to learn and adapt quickly
Vibrant and energetic attitude, willingness to perform and get things done
Willing to do graveyard shift
Willing to do hybrid work setup (10-11 days per month onsite, Cubao or Ortigas office)
What we offer:
We offer all the work/life benefits you could ever want.
Flexible work arrangement (Hybrid Setup)
Comprehensive HMO package (medical and dental)
Paid time off and paid sick leave
Performance Incentive (Commissions)
Employee Assistance and Wellness Programs
RingCentral’s SMB Sales team gives small-to-medium-size businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow. RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral/Acquire BPO
RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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