Head of Operations (Wealth & Trading)
RevolutAbout Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.
We're looking for a Head of Operations to build and run the day-to-day operations, ensuring seamless and controlled end-to-end trading operations for millions of customers.
You’ll design processes and controls that deliver high impact, minimise incidents, and meet all regulatory and client money obligations.
Up to shape what's next in finance? Let's get in touch.
What you'll be doing
- Aligning with global W&T operations
- Implementing and maintaining robust first-line controls across operations, including maker-checker, reconciliations, exception management, and access/entitlement controls
- Collaborating closely with Customer Support, Compliance, Risk, and Finance to support regulatory reporting, transaction reporting, and client money/safeguarding regimes
- Participating in risk assessments, audits, and regulatory reviews, developing action plans and remediation
- Leading investigations and resolutions of operational incidents, near misses, and client-impacting issues, and driving root-cause analysis and sustainable fixes
- Defining and tracking operational KRIs and KPIs, producing clear and insightful reporting to senior management
- Supporting the selection, onboarding, and ongoing management of key operational partners (brokers, custodians, middle-office providers, data vendors, etc.)
- Ensuring contractual obligations and operational dependencies are well-understood and managed
What you'll need
- A degree in finance, business, economics, engineering, or related field
- 7+ years of experience in a securities business (fintech or brokers) in operations
- An understanding of end-to-end trading and post-trade flows across multiple asset classes (equities and ETFs are essential; fixed income, derivatives, FX, or funds are beneficial)
- A track record of designing, implementing, and testing effective operational controls
- Familiarity with UAE or regional regulatory requirements for brokerage operations, or demonstrable ability to learn and apply new regulatory frameworks quickly
- To be comfortable working with data and basic tooling (e.g., Excel, BI tools, SQL)
- A proven ability to operate in fast-changing, high-growth environments and manage competing priorities
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice