Head of Financial Crime Operations - Western Europe
RevolutAbout Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.
We're looking for a Head of Financial Crime Operations to lead first-line financial crime operations in Western Europe. You'll define the local FinCrime strategy, leading a high-performing team to ensure the effective execution of AML, sanctions, and fraud controls across products and customer journeys.
Up to shape what's next in finance? Let's get in touch.
What you'll be doing
- Building and maintaining comprehensive operational dashboards and reporting to provide clear visibility across FinCrime performance
- Implementing QA and control testing frameworks to identify weaknesses, drive remediation, and strengthen operational effectiveness
- Managing local and outsourced teams, ensuring high-quality delivery, clear ownership, and aligned priorities
- Leading regulatory and audit engagements related to operational performance, with clear documentation and stakeholder coordination
- Driving risk reduction initiatives and continuous improvement across detection, investigation, and prevention processes
- Supporting the localisation of the global FinCrime strategy into practical, scalable operational delivery
- Maintaining effective day-to-day operational control across FinCrime verticals
- Delivering consistent SLAs, KPIs, and quality metrics across AML, fraud, and sanctions
What you'll need
- 10+ years of experience in financial crime, covering AML, fraud, and sanctions
- An operational background within the first line of defence in banking or fintech
- A proven track record of building, leading, and developing multi-disciplinary FinCrime teams
- In-depth knowledge of financial crime frameworks, typologies, and regulatory obligations, with a focus on frameworks and regulator expectations in France
- Experience managing outsourced operational partners, overseeing service delivery and performance
- Exposure to multiple product types and regulatory jurisdictions, with the ability to adapt controls to different operational contexts
- A data-driven mindset and the ability to design and implement scalable, tech-enabled controls
Nice to have
- Exposure to crypto, investments, or other emerging financial products
- Expertise in designing technology-enabled controls and improving workflows through automation
- Experience in a regulated fintech or digital banking environment
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
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