FinCrime Analyst (External Enquiries)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Financial Crime team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to prevent financial crime.

We're looking for a FinCrime Analyst to review and get to the bottom of customer issues. You’ll collaborate with colleagues, both internally and externally, to solve cases and deliver an outstanding customer experience.

To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.

Up to shape what's next in finance? Let's get in touch.

What you'll be doing

• Liaising with law enforcement
• Responding to court orders, DPAs, and POs, following legislation like POCA and DPA
• Ensuring that requests are completed within the applicable timelines
• Liaising with the Legal team as necessary to prepare documentation for third-party requests
• Conducting fraud-related investigations based on reports received
• Generating reports and creating alerts for suspicious activity
• Discussing financial crime concerns with various stakeholders

What you'll need

• A bachelor's degree (must be able to provide a certificate)
• Fluency in Spanish and English (C1+)
• 2+ years of FinCrime experience, or 1+ years experience dealing with external law enforcement and other government agencies
• Familiarity with investigative methodologies evidenced by use of analytical tools (e.g., spreadsheets, filters, pivots, network charts)
• Knowledge of court orders, DPA, PO, and preparing witness statements
• Confidence communicating with people at all levels, both externally and within the organisation
• Critical thinking skills
• Impeccable attention to detail
• The ability to multitask, prioritise, and work well under pressure
• To be able to work from the Bogota office