Operations Manager (Trading)
RevolutAbout Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.
We're looking for an ambitious and detail-oriented Trading Operations Manager to join our Wealth & Trading team in Singapore. You'll be at the centre of our trading activity, combining fast decision-making with the oversight of advanced algorithmic systems.
Up to shape what's next in finance? Let's get in touch.
What you'll be doing
- Creating local policies regarding financial products, customer suitability, and advisory guidelines
- Establishing an operating mode focused on product due diligence, suitability framework, client engagement, transaction monitoring, and vendor management
- Developing end-to-end product approvals, regulatory filings, and related launches
- Working with Product and Operations teams to define product requirements and specifications for trading features
- Partnering with the Growth team to drive new and existing customer take-up and financial KPIs
- Designing and iterating all forms of customer engagement touchpoints, such as product materials, FAQs, customer queries, corporate actions, etc.
- Improving customer experience, deploying engagement strategies, and resolving operational issues continuously
What you'll need
- 5+ years of experience in financial services and wealth management, specialising in retail investors (e.g., securities, collective investment schemes, brokerage, robo-advisory, etc.)
- An understanding of the dynamics between financial services, consumers, and fintech
- Expertise in broker/dealer operations, advisory guidelines, and local regulations
- Experience working in rapidly scaling companies or environments
- Knowledge of contemporary management frameworks and tools (Jira, confluence, scrum, etc.)
- A CMFAS M1, M6, M6A, or similar certification (or a willingness to obtain them)
- A willingness to complete additional modules (study leave and fee reimbursement offered)
- To be a smart, analytical thinker with solid problem-solving skills and a methodical approach
- Fluency in English with excellent communication skills
- To thrive in a fast-paced, collaborative environment
Nice to have
- Proficiency in data analytics (Python, SQL)
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice