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Business Operations Manager
RetoolSan Francisco6+ years
Apply WHY WE’RE LOOKING FOR YOU:
Retool is growing rapidly and entering a new stage of maturity. To support this growth and help Retool scale to the next level, we’re looking for an experienced Business Operations Lead who can partner across our Executive team to help us build the systems and processes to continue to grow and operate at scale.
As a member of our lean, high-leverage Business Operations (BizOps) team, you’ll help us make pivotal business decisions — from how we allocate resources to how we price our products, to what opportunities we should pursue next. We’re a fast-paced, innovative company with new challenges to tackle every week. You’ll be wearing many different hats as you take on whatever is needed to help the business succeed.
WHAT YOU’LL DO:
- Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization
- Take end-to-end ownership of focused, well scoped projects, from framing the problem to driving execution and landing the outcome
- Turn messy data into clear recommendations, structuring the problem, doing the analysis, and packaging findings into crisp, executive-ready deliverables
- Produce competitive and market analyses that sharpen how we position and prioritize, including teardowns of adjacent products and workflows
- Support high-visibility launches and cross-functional programs as an operator: tracking readiness, surfacing risks, and driving the details to completion
- Run recurring operating processes end to end, from OKR and planning cycles to the operating rhythm, keeping cadences, inputs, and follow-ups on track
THE SKILLSET YOU'LL BRING:
- 6+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 1+ years at a high-growth tech company
- Excellent analytical problem-solving skills with ability to unearth insights and turn them into recommendations and action plans
- BA/BS in Economics, Math, Finance, Engineering, CS, or other quantitative field; MBA or other advanced degree a plus
- Strong written and verbal communication skills, able to synthesize findings and concisely articulate them to an array of audiences
- Self-starter with a demonstrated ability to adapt to a rapidly-changing environment
- Extremely organized and structured, with a proven ability to run projects and processes from end-to-end
- Ability to effectively build and maintain cross-functional relationships, manage multiple competing priorities, and drive projects to completion