Commercial Operations Specialist

Responsibilities 

Commercial Execution & Reporting 

• Own end-to-end processing of purchase orders, pricing updates, and commercial transactions for feedstock programs 
• Maintain and improve reporting workflows, including data merging, validation, and distribution to internal teams and external partners 
• Lead invoicing and settlement processes; resolve discrepancies and ensure accuracy across high-value transactions 
• Serve as the primary point of accountability for reporting that supports $2–5M+ in quarterly spend 

External Support 

• Own the full supplier lifecycle for feedstock partners: onboarding, program setup, ongoing operational support, and settlement 
• Serve as the primary operational contact for top-tier feedstock partners, maintaining strong external relationships and high service levels 
• Proactively identify and resolve partner-facing issues; escalate when appropriate and follow through to resolution 

Process Ownership & Team Enablement 

• Author, maintain, and improve SOPs for Commercial Operations processes within your focus area 
• Support onboarding and training of new team members; serve as a process resource for the broader team 
• Identify systemic inefficiencies and lead improvements — not just flag them 

Data & Systems 

• Maintain clean, auditable commercial data across ERP, CRM, and order management systems 
• Perform data validation and analysis to support operational decisions and reporting accuracy 

Skills, Knowledge, and Abilities  

•  Bachelor's degree or equivalent professional experience  
• 2–4 years in commercial operations, supply chain, or a related field; experience in battery/EV materials or feedstock programs a plus  
•  Proficient Excel skills (pivot tables, complex lookups, data merging); ERP/CRM proficiency a plus  
•  Demonstrated ability to own processes end-to-end with minimal oversight  
• Strong external communication skills; comfortable as a named point of contact for partners  
•  Proven track record of writing or improving operational SOPs