OpenShift Specialist Solutions Architect

Red Hat is looking for an OpenShift Specialist Solutions Architect (SSA) focused on AI. In this role, you will help clients adopt modern platform technologies to drive innovation.

You will remove technical and organizational barriers within key accounts to establish OpenShift as the preferred platform for application and AI workloads. Your work will help customers use their data to gain a competitive edge.

You will confidently present our value proposition to both executives and engineers. You will lead architecture walkthroughs, drive business conversations, and run technical workshops to deploy best practices.

You will collaborate with product and engineering teams to test, document, and demonstrate new features. You will also partner with sales, customer success, and consulting teams to ensure an excellent customer experience.

What you will do:

• Supports the account team in gaining the Technical Win as the Subject Matter Expert for OpenShift and AppServices with a strong focus on AI workloads.

• Responsible for scoping and delivering deep dive presentations, custom demos, workshops and POCs, as well as answering product questions for written proposals such as Request for Proposals.

• Provides deep product and solutions expertise as well as pre-sales assistance

• Assists in technical strategy approaches for large/strategic opportunities

• Serves as technical liaison to their respective Product BUs

• Helps develop and maintain reusable technical sales assets

• Becomes a trusted adviser within Red Hat's customer base; builds solid, lasting relationships with customers

• Provides presales technical support for the development and implementation of complex solutions

• Engages with product teams to understand and influence technical roadmaps & recommended practices.

• Engages with partner ecosystems to strengthen customer value proposition

• Serve as a technical expert for AI/ML workloads on OpenShift, guiding customers through the integration of AI infrastructure, including compute, networking, and storage optimization.

• Act as a trusted advisor to help customers navigate the transition of AI/ML initiatives into production environments using OpenShift AI and related AI-optimized platform capabilities.

What you will bring:

• Experience in sales engineering, consulting, IT architecture, or equivalent in supporting enterprise accounts

• Excellent communication, presentation, and documentation skills

• Ability to interpret customer business problems and technical issues and then effectively explain how a Red Hat solution will address identified challenges, requirements and business opportunities

• Deep knowledge of OpenShift & Application Services products or strong familiarity of Red Hat related products

• Experience with Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions

• Familiarity with AI/ML concepts (e.g., model training, inference, distributed workloads, accelerators like GPUs).

• Understanding of the AI/ML ecosystem, including relevant frameworks (e.g., PyTorch, TensorFlow) and infrastructure requirements for AI workloads (e.g., containerization, orchestration, scaling).

• Ability to engage with technical stakeholders to discuss AI strategy, platform requirements, and the deployment of AI-ready infrastructure.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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