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Sr. Product Manager, Core Experience
ProsperSan Francisco, CASenior6+ years
Apply Your role in our mission
Prosper's Core team sits at the center of our product strategy — and this role sits at the center of the Core team. As Senior PM, Core Experience, you will own the connective tissue between our Personal Loans and Credit Card products, building the intelligent, unified customer experience that turns a portfolio of financial products into a cohesive financial platform.
This isn't a maintenance role. You'll define how we surface the right product to the right customer at the right moment, architect cross-product journeys that reduce friction and deepen engagement, and build AI into the foundation of how we serve customers — a core capability, not a bolt-on. You'll partner with product leadership to build a multi-year vision and roadmap, then break it into phases and drive execution with your dedicated engineering teams.
Your primary KPI is ARPU (Average Revenue Per User) and you'll drive Cross Product and Second Product Adoption. You'll own it end to end.
How you'll make an impact
Identify seams in the customer journey where switching between products creates confusion or drop-off. Define and ship a single, coherent Prosper experience.
Design the logic for when and how we introduce a customer to a product they don't have yet. Build the decision framework that turns product recommendations into genuine financial guidance. Use data, experimentation (A/B tests), and customer research to iterate quickly and with conviction.
Develop a concrete roadmap for how AI can improve product decisioning, personalization, and customer communication across the core platform. You should have a strong point of view on where AI creates real leverage — and where it doesn't.
Define leading indicators, build the instrumentation, and work cross-functionally with Design, Engineering, Data Science, Credit, and Risk to move it.
Write crisp strategy docs, influence senior stakeholders, and make opinionated calls on prioritization. Own your backlog. Lead and resolve conflicts across organizational stakeholders. Keep leadership updated on progress and trade-offs without being asked.
Skills that will help you thrive
QUALIFICATIONS:
Resources to help you prosper
#LI-RC1
About Us
Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.
We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our Values
- Diversity expands opportunities
- Collaboration creates better solutions
- Curiosity fuels our innovation
- Integrity defines all our relationships
- Excellence leads to longevity
- Simplicity guides our user experience
- Accountability at all levels drives results
Applicants have rights under Federal Employment Laws.
California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.
Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
*All personal loans are made by WebBank.
¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.