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Customer Funds Reconciliation Analyst
PPROSao Paulo
Apply At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
We’re looking for a Customer Funds Reconciliation Analyst to join our Financial Operations team. In this role, you’ll be the bridge between our global teams, making sure our customer funds and cost of sales are tracked, analyzed, and perfectly accounted for.
If you love puzzle-solving, numbers, and working with people from all different cultures, we’d love to talk to you.
What you'll do:
Own the reconciliations: Work closely with our accounting and reporting teams to keep a clear eye on customer funds and cost of sales.
Problem-solve variances: When things don’t match up, you’ll dig into the data, figure out why, and fix it—helping us understand our own processes better along the way.
Make things faster and better: Find ways to speed up our internal reporting and build better templates for analyzing customer funds.
Support the business: Keep our financial controls and KPIs up to date, and be a helpful point of contact for our account managers when they have reconciliation questions.
Collaborate globally: Work with partners across different departments to figure out what they need, listen to feedback, and help implement better ways of working.
Keep things secure: Handle all accounting and recon data with total confidentiality and fairness.
What you'll bring:
The basics: A degree in Business, Accounting, or Economics—or at least 2 years of solid experience working in finance or accounting.
Languages: You need to be fully comfortable leading meetings and presentations in English. You also need advanced spoken and written Spanish (being able to speak it fluently is a great bonus).
Tech comfort: You aren't intimidated by jumping between different systems and software and may have the ability to code (we use systems such as Microsoft Dynamics, big query, Excel, Power Query, Python).
A sharp eye: You genuinely enjoy investigating numbers and figuring out the "why" behind data.
Cool under pressure: You can manage tight deadlines without losing your footing, especially during the busy month-end close.
A team player: You’re resilient, adaptable, and happy working with remote, global teams.
What we offer:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including life insurance, health insurance + dental plan and travel insurance.
Meal vouchers - BRL 54/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Transportation Voucher - we will cover your costs of commute!
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
SESC - private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.