System QA Intern

Palo Alto, CAIntern

Life at Plume

At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.

Role Description:
We are looking for a System QA Intern to join our team and help ensure that the products we deliver meet both our and our customers' quality expectations. This is a great opportunity for someone who is eager to learn, enjoys problem-solving, and wants to gain hands-on experience in quality assurance and test automation in a fast-paced environment.

Responsibilities:

Assist in the preparation of feature and regression test plans
Support the design, implementation, and execution of manual and automated test cases
Help maintain and improve the test environment
Review test results, assist with defect analysis and reporting, and verify fixed issues
Help prepare execution reports
Collaborate with development teams to support testing of new features

Qualifications:

Currently pursuing or recently completed a degree in Computer Science, Engineering, or a related technical field
Basic understanding of software QA methodologies and processes
Familiarity with tools such as Git, Jira, or similar is a plus
Exposure to Python or other scripting languages is a plus
Basic knowledge of networking concepts is a plus
Comfortable working in a CLI environment is a plus
Fluency in the English language

Must Have:

A strong desire to learn and grow
Great team player who can collaborate effectively and take initiative
Eagerness to tackle new challenges in a dynamic environment

Please note that we are unable to offer visa sponsorship now or in the future. The anticipated hourly rate for this position is $25.00 – $35.00.

**This role requires someone to come into our Union City, CA test house 5 days per week.**

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

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