Sr. Client Account Manager | Nordics (CPG)

As a Sr. Client Account Manager you will manage a portfolio of Nordic CPG Enterprise Brands. You will drive growth with high‑potential, performance, and brand‑focused advertisers. You will harness the power of AI-driven solutions and data intelligence to optimize client outcomes and elevate the account management experience. You will provide strategic direction to drive growth for your clients on Pinterest, helping them realize the opportunity available to expand their business. You will be part of a team culture that values collaboration, innovation and achieving great results. If this sounds like fun, we’d love to hear from you!

What you’ll do:

• Build and nurture relationships with our advertising partners; proactively share performance, optimizations, updates, and opportunities.
• Ensure that our partners’ objectives and requirements are met by working together with our internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc).
• Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
• Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
• Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal.  Interpret and communicate campaign results so that the customer sees impact. Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct. 
• Leverage AI-driven tools and workflows to streamline campaign management, identify emerging trends, and recommend optimizations at scale.
• Analyze campaign data using AI-powered insights platforms, translating findings into actionable strategies for client success.
• Actively engage in client meetings to understand their key objectives and challenges. Present and explain complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
• Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
• Continuously evaluate and adopt AI technologies to enhance account management capabilities and client service.

What we’re looking for:

• Digital advertising sales experience within the CPG category, managing high value relationships, driving strategic learning agendas and owning client communication.
• Analytical with a strong performance marketing background.
• Excited about using insights to create robust creative marketing campaigns that align with trends and moments.
• Comfortable managing complex client relationships. 
• Able to manage large workloads while remaining a proactive, solutions‑oriented problem solver.
• Hands-on experience integrating AI or automation into routine workflow processes, and a curiosity for adopting new AI technologies.
• Familiarity with AI-powered marketing, analytics, and reporting tools for scalable account management.
• Track record of compelling data-backed storytelling and recommendations.
• Expert in managing forecasts and achieving goals.
• Strong communication skills in person, on the phone, and through email.
• A team player who’s able to work in a fast-paced environment with technical and non-technical teams at scale.
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
• Bachelor’s degree in a relevant field such as Business, or equivalent experience.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our  PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from one of the following offices; Dublin.

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