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Technical Account Manager - San Francisco, New York or Toronto
PigmentSan Francisco$140,000 - $160,000
Apply Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform.
Additional Responsibilities:
Minimum Qualifications:
Several years (typically 6+, or equivalent depth) in a technical, client-facing role such as Solution Architecture, consulting, or analytics advisory
Ease and credibility with clients, from platform admins to C-suite
A builder's curiosity about AI — you've used AI tools to work smarter and want to push how far that goes in an advisory context
Track record leading several parallel projects across internal and external stakeholders
Preferred Qualifications:
EPM modeling experience (or a strong appetite to go deep on it fast)
Familiarity with finance processes or adjacent use cases (supply chain, SPM, Workforce)
Comfort with data analysis, data flows and connections (SQL, APIs)
What We Offer:
How We Work:
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.