Account Manager (UK)

About Us

Permutive is the data collaboration platform that powers the advertising ecosystem.

We exist to build an advertising ecosystem that respects and adapts to consumers’ choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike.

Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy.

Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple.

We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks.

At Permutive, You'll Help Our Customers:

• Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes.

• Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies.

• Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes.

Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company.

About the Team

You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world-class customer satisfaction and net revenue retention. We're a forward-thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams.

About the Role

Permutive is looking for a customer-centric, driven, and experienced Account Manager to cross-sell software solutions across the scope of our products and increase incremental license and subscription revenue.

As an Account Manager at Permutive, your overarching responsibility is to retain and expand our largest and most strategic customers. You'll be tasked with establishing and nurturing robust relationships within your designated accounts/territory, facilitating the identification and promotion of intelligent commercial solutions. Your goal is to surpass business/campaign objectives, leading to the generation of new and increased subscription revenue. Central to this role is the ability to effectively communicate value, inspire confidence, and successfully sell the future trajectory of Permutive.

You are a collaborator across our organization partnering with customer success, pre-sales, professional services, marketing, and finance. This is a field sales position where some travel is required. You will report to the VP of Customer Success and Account Management.

What You’ll Be Doing

• You will renew active revenue and expand sales within our accounts while building relationships with main decision makers.

• You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements.

• Hold broad expertise or unique knowledge to contribute to the development of our goals and achieve our goals in creative ways.

• Promote Permutive's products, maximize brand recognition and mindshare at all levels, and publicize success stories.

• Developing real-time documentation within CRM software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, and firm-future commitments).

• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.

• Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions.

• Provide customer feedback to team members for product, systems, and process improvements.

• You will need to develop subject matter expertise in selling our products and services.

• You sell to and work with the senior-most customer executive and CXO-level decision makers.

What you’ll need?

You’ll be perfect for this role if you have:

• Extensive experience working closely with customers to identify cross-sell opportunities.

• Deep knowledge of SaaS software solutions and processes with the willingness to learn the dynamics of the AdTech market.

• Extensive experience exceeding targets and contributing to company overachievement.

• Industry understanding and the ability to dive into customer's decision-making processes, goals, and strategies.

• Confidence and expertise in presenting, ROI analysis, negotiating, and closing skills at all levels of customer engagement.

• Experience holding a complete understanding of the business and technical contexts of accounts.

• You are someone who leads by example on accounts and compels others to get on board.

• You have experience mentoring others with consultative effectiveness and establishing trust with internal and external customers.

What we’re offering

We take a structured, objective approach to salary-setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between £75,000-£85,000

Our Bonus Structure

If you join Permutive as an Account Manager with a base salary of £80,000 and reach 100% quota attainment in a year, your OTE for that year will be around £96,000. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Account Managers.

Permutive Benefits

• In this together: As a full-time employee, you'll become a shareholder with stock options, sharing in our collective success.

• Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones.

• Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs.

• Upgraded Workspace: A £350 budget helps you create the perfect home office setup.

• Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need.

• Grow with Us: Ongoing training and development opportunities fuel your career aspirations.

• Mental Health Matters: We prioritise your well-being with free access to Spill, our mental health partner.

• Comprehensive Care: Enjoy virtual GP visits, healthcare services, work-life consultations.

• Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%).

Work Your Way

Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. 

To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer-facing teams are encouraged to embrace in-person interactions to build lasting relationships with clients and colleagues. 

Every Permutive employee gets together in person at the company’s Annual Kick Off for a week in February.  Each year’s event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead.

Diversity, Equity & Inclusion

At Permutive, we’re taking a thoughtful, intersectional, long-term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction.

We’re committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.