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Senior Integration Manager
PayJoyBogotá, Bogotá D.C.Senior6+ years
Apply About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Senior Integration Manager is the execution engine of PayJoy's Enterprise team. Once GTM and KAM bring a partner to the table and secure the business relationship, this role takes ownership of everything that follows: understanding the partner's technical environment, fitting their need to the right PayJoy solution, and driving the integration all the way from Discovery to live transactions and gross margin. This role manages 5–9 active integrations simultaneously across multiple geographies each at a different lifecycle stage, each requiring a different kind of attention.
Responsibilities
Own the partner technical lifecycle from Discovery through Launch, serve as the partner's single POC so they never need to escalate to multiple internal contacts.
Conduct Discovery with each partner: understand their technical environment, map their need to the right PayJoy integration path (Self-Serve, Guided, or Custom Build), and produce a clear Discovery Doc with confirmed integration type and delivery mode.
Build and manage the Integration Plan per partner: scope, milestones, stakeholder register, and RAID log reviewed in every partner sync with no surprises.
Run weekly partner syncs with agenda, notes, and assigned next steps and follow through on every action item without waiting to be reminded.
Lead technical walkthroughs, Q&A sessions, and enablement sessions with partner engineering teams during integration, ensuring they have the knowledge and context to integrate and go live with confidence.
Push delivery across all parties: hold partners accountable to their integration work and testing timelines, and escalate blockers to Engineering, Product, or GTM fast.
For Custom Builds, escalate to the Product Manager with a structured problem statement, actively monitor the product cycle, and resume full ownership of integration and launch the moment the solution is delivered.
Coordinate launch end-to-end, sandbox, certification, pilot, production rollout, and confirm real transactions are live before closing the integration.
Track originations and gross margin in the 90 days post-launch per integration, flag underperforming integrations, and drive resolution.
Requirements
+6 years of experience in a B2B technical implementation, integration management, or solutions role at a FinTech, payments, or API-first SaaS company, ideally in a high-growth or startup environment where speed, ambiguity, and rapid iteration were the norm, with a proven track record of owning partner integrations end-to-end from scoping through go-live.
Technical fluency sufficient to conduct integration Discovery independently: able to read API documentation, evaluate feasibility, understand integration constraints, and communicate them clearly to both technical and non-technical stakeholders. Writing code is not required.
Consistent record of individual contribution at a high level: you own your workstreams end-to-end, raise your hand for the hard problems, identify what needs to happen next without being told, hold partners and internal teams accountable without formal authority, and deliver results without relying on others to set your agenda.
Ability to manage 5 or more simultaneous partner integrations at different lifecycle stages, maintaining full visibility, momentum, and quality across all of them.
Exceptional communication skills in English and Spanish (mandatory): able to lead technical partner engagements across Latin America and deliver structured, executive-level updates to the Enterprise Team and the Executive Team in the US.
Benefits
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening