Strategic Account Manager (Retail)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Strategic Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You’re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements.

Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.

You will own revenue expansion within Palo Alto Networks’ largest clients
You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
Your consultative selling experience will identify business challenges and create solutions for our customers
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
Create clear goals and complete accurate forecasting through developing a detailed territory plan
Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
Travel as necessary within your territory, and to company-wide meetings

Qualifications

Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry
Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
Technical aptitude for understanding how technology products and solutions solve business problems
Identifies problems, reviews data, determines the root causes, and provides scalable solutions
Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
Excellent time management skills, and work with high levels of autonomy and self-direction.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.