Director, Business Operations

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

 

Your Career

This Business Operations position is a Director-level role to lead Japan Business Operations. You will act as a strategic business partner to the Japan Senior Vice President and the broader leadership team, helping to shape overall business strategy and steer daily business operations. Acting as a strategic leader, you will focus on optimizing and scaling business processes. Specifically, this role aims to enhance the sales organization's efficiency, effectiveness, and productivity by driving operational excellence. This will be achieved through the implementation of best practices, the utilization of sales systems and tools, and providing critical insights to accelerate revenue growth. The ideal candidate will be an analytical, data-driven, and collaborative leader with a proven track record of success.

Your Impact

• Act as the strategic advisor and operational right-hand to the Japan Senior Vice President, partnering closely with Sales Leadership, Finance, and cross-functional teams to develop, steer, and execute the overall Japan business strategy.

• Lead the Japan Business Operations function by transforming high-level executive objectives into practical operational plans, measurable metrics, and specific initiatives that drive regional growth.

• Represent Japan’s business operations at the executive level, advocating for specific regional needs and ensuring local strategies align seamlessly with overarching corporate compliance and global objectives.

• Oversee and direct key operational projects and initiatives from inception to completion, ensuring timely delivery and measurable impact.

• Enhance and optimize sales processes, including lead-to-close management, pipeline oversight, forecasting, quoting, and order processing, to increase efficiency, enhance sales productivity and shorten the sales cycle.

• Create and manage sales territories and quotas to align with strategic objectives.

• Establish and maintain key performance indicators (KPIs) to monitor sales performance, identify trends, and provide actionable insights.

• Analyze sales data to identify areas for improvement, forecast revenue, and guide strategic decisions.

• Compile and present regular reports on sales performance, operational efficiency, and key initiatives to executive leadership.

• Oversee the sales forecasting process to ensure accuracy and consistency.

• Serve as the main point of contact among Sales, Marketing, Finance, Product, and Customer Success to ensure aligned, effective execution of Go-to-Market strategies.

• Enhance operational efficiency throughout the organization by identifying and addressing gaps in interdepartmental processes.

• Coordinate, facilitate, coach, and drive Account Strategy Reviews

• Facilitating deal reviews and inspecting deals and pipelines. Additionally, advising on deals with non-standard term requirements while interfacing with Legal, Finance, and Deal Desk teams

Qualifications

 

Qualifications

Your Experience

• 10+ years of experience in Sales Operations, Business Operations, or Strategy, with a demonstrated history of leading country-level operations.

• Proven track record of successfully shaping Go-to-Market strategies, alongside designing, implementing, and optimizing complex business and sales processes.

• Strong analytical and quantitative skills to analyze complex data, with the ability to translate data into actionable insights and strategic recommendations.

• Proficiency in data visualization tools (e.g., Tableau) and advanced Google Sheets skills.

• Excellent communication (verbal and written) and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.

• Excellent communication and interpersonal skills, with the proven ability to partner with, influence, and advise the leadership team and stakeholders at all levels.

• Self-starter, able to establish own priorities, take initiatives, and drive to closure.

• Deep understanding of sales methodologies and best practices.

• May require flexibility in working hours to accommodate global teams or urgent operational needs.

• Bachelor’s Degree in Business Administration, Operations Management, Finance, or a related quantitative field.

• Bilingual English and Japanese

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes