Staff Site Reliability Engineer (AIOps)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career

Palo Alto Networks runs a large infrastructure and is one of the largest GCP customers. As a Senior Staff DevOps Engineer for the Cloud Management  team, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, observability, troubleshooting, security, and reliability.

Our Infrastructure Platform stack includes Terraform, Kubernetes, GitLab CI/CD, GitOps, Prometheus, Grafana, Loki, Docker, GCP, Backstage, MySQL, PagerDuty, FireHydrant, Python, Bash, Java, NodeJS and Go. 

Your Impact

• Contribute to the success of SRE and DevOps

• Develop expertise in new technologies

• Work with developers, researchers, data scientists, and security experts

• Design, build and operate reliable, secure Cloud infrastructure

• Ensure that applications are production-ready, scalable, and reliable

• Develop tools and automation frameworks

• Automate robust deployment of robust services

• Orchestrate end-to-end monitoring and alerting

• Participate with SRE and Dev teams in the on-call rotation

• Lead root cause analysis of critical business and production issues

Qualifications

Your Experience

• 1+ years as an engineer in Infrastructure, Operations, DevOps, or System Engineering

• 1+ years building high availability, scalable cloud-native applications on AWS and GCP

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required

• Expertise in public cloud, GCP and AWS both preferred

• Expertise in configuration management with a framework such as Terraform, Helm

• Experience in Site Reliability Engineering, Production Engineering, or DevOps

• Passion for infrastructure and monitoring as code

• Solid experience in container workloads and Kubernetes

• Familiarity with PKI concepts, Networking concepts

• Linux administration, internals, and network troubleshooting

• Proficiency with programming languages like Golang or Python along with shell scripting to automate tasks.

• Proficiency with CI/CD pipelines,GitOps principles and the knowledge of GitLab Runners is a plus

• Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions

• Excellent written and verbal communication, able to collaborate and rally support

• Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive

• Ready to understand and dissect new technology stacks quickly

#LI-TD1

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$104,600.00 - $169,225.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes