Loading
O
Operations Generalist
OverviewGuadalajara
Apply Operations Generalist Mexico
Guadalajara, Jalisco (onsite)
We're hiring our first operations person in Mexico. This is a build-it-yourself role.
Overview AI is expanding into Mexico, and we need someone on the ground in Guadalajara to set up everything from scratch: the office, the inventory hub, the shipping process, the vendor relationships. There's no existing team to inherit, no established playbook to follow. You'll create it.
Some weeks you'll be untangling a customs delay. Other weeks you'll be packing boxes, configuring devices, or setting up shelving in a new warehouse. That's the job.
What you'll actually do
Get our first Guadalajara office and inventory space up and running: internet, security, vendors, the works
Receive shipments, track inventory, and personally prep and pack devices before they go out the door
Build our customs and freight process from scratch, and manage the brokers and forwarders directly
Set up our inventory system (Cin7) and keep it accurate day to day
Work directly with Finance and Sales on invoices, order forecasting, shipment confirmations
Help onboard new Mexico-based hires as the team grows
Write the SOPs that don't exist yet, because you're the one figuring out how the work should be done
Jump into whatever's broken that week, even if it's not "your job"
You're a fit if you:
Have 5+ years in operations, logistics, warehouse, or supply chain. Ideally at a startup, small company, or fast-growing team where you wore multiple hats
Have actually done the work (packed boxes, tracked inventory, coordinated shipments)
Like ambiguity more than you like a clear org chart
Are comfortable being the only ops person for a while
Speak and write fluently in English and Spanish
Live in or near Guadalajara and can be onsite regularly
Bonus points for:
Experience with Cin7 or similar inventory/ERP tools
Imports, customs, or cross-border freight experience
Having set up an office, warehouse, or new market from zero
Background in hardware, industrial tech, robotics, or IoT
This is not the role for you if you're looking to manage a team, inherit mature systems, or work from an established playbook. This role is for someone who'd rather build the plane while flying it.