Field Accounts Manager (West)

About the Job

We’re hiring a Field Accounts Manager (FAM) to establish a presence and drive revenue for Ossium Health’s cryopreserved bone marrow platform. This field-based role will be responsible for calling on bone marrow transplant centers and ensuring that commercial, operational, and access/reimbursement activities are aligned at the account level. 

You will work directly with transplant centers, hospital reimbursement teams, and payers to help remove access barriers, support appropriate reimbursement pathways, and ensure operational readiness as Ossium transitions from clinical use into commercial adoption. 

The initial build of the Field Accounts Management team will be account specific. We are looking for a West FAM based in the Mountain or Pacific time zone.

This role reports directly to the Field Accounts Manager Lead. 

Required Qualifications

• Experience and relationships in stem cell transplant, cell therapy and/or gene therapy
• 10+ years of experience in sales, market access, reimbursement, payer engagement, or related field-based roles
• Strong understanding of U.S. healthcare reimbursement, particularly in hospital, inpatient, or specialty care settings
• Experience working with academic medical centers or complex hospital systems
• Experience supporting products sold directly to hospitals (e.g., devices, biologics, or transplant-related therapies)
• Ability to operate independently in the field and manage a regional territory
• Excellent communication, collaboration, and problem-solving skills
• Willingness to travel regularly (up to 80%); the expected travel for this role will include: CA, OR, UT, MN, KS, and TX and may change in the future

Preferred Qualifications

• Bachelor’s degree
• Familiarity with hospital reimbursement concepts such as inpatient billing, DRGs, carve-outs, and case-rate discussions
• Prior experience supporting launch or early commercialization of a novel or complex therapy
• Experience working cross-functionally with Medical Affairs, Commercial, and HEOR teams
• Comfort navigating ambiguity in a high-growth, pre-/early commercial environment

Key Responsibilities

• Execute transplant center specific sales and market access plans aligned with Ossium’s launch and growth strategy to drive revenue at each targeted center
• Engage with transplant center stakeholders including:
  • Allo-HCT physicians
  • Transplant coordinators
  • Hospital reimbursement and billing teams
  • Transplant program administrators
  • Pharmacy, finance, and contracting stakeholders
• Lead onboarding of new transplant center accounts and oversee commercial contracting, serving as the primary point of contact for each center
• Support education around reimbursement pathways, hospital billing considerations, and payer processes related to Ossium’s products
• Partner with internal teams (Market Access, Medical Affairs, Commercial, Clinical Ops) to resolve access challenges and escalate issues as needed
• Gather field insights on payer policies, hospital reimbursement dynamics, and site-level barriers and communicate learnings back to internal stakeholders

In your first six months some projects you’ll work on include:

• Driving demand of Ossium Health’s cryopreserved bone marrow platform at specifically identified centers
• Bringing field-based account insights to refine Ossium’s commercial and access strategy
• Supporting priority transplant centers with account onboarding, operational readiness, and access education
• Partnering directly with transplant centers to identify and resolve early operational, reimbursement, and billing considerations, ensuring a smooth path to initial commercial use
• Providing real-world feedback from account interactions to internal teams, including insights into site-level decision-making, operational workflows, and payer dynamics

We Offer a Full Slate of Employee Benefits Including:

• Competitive salaries
• Stock options
• 401(k) matching
• Medical, dental, and vision coverage
• Four weeks of PTO accrued annually (vacation & sick time) + 11 company holidays
• Employer paid life insurance and long-term disability
• Gym membership and recreational sports reimbursements