Inside Sales Associate

About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 400+ real estate agents (1099). We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.

About the Role

Orchard is looking for a customer and results focused Inside Sales Associate to join our team. This is an exciting opportunity to join a venture-backed startup and play an instrumental role in making the home buying and selling experience easier for our customers. The Inside Sales Associate plays a critical role in generating new business opportunities through inbound and outbound sales calls and will be the first point of contact between homeowners and Orchard. You will pitch Orchard's various service offerings to potential customers with the goal of scheduling time with them and a licensed real estate agent. You will be expected to maintain a personal database of leads and share customer learnings to help us better service customers with superior offline and online experiences. 

This is a Full Time, remote role (employee will need to be based within the Greater Phoenix area) that will report into the Inside Sales Manager. 

There are two schedules available for this role:

-Weekend Schedule where days are Tuesday through Saturday. Times for Wednesday-Friday are 8:30-5:30 Local Time and Saturday and Sunday 9:00-6:00 pm Local Time.

-Evening Schedule where days are Monday through Friday. Hours are 12-9 pm Local Time.

 

What You’ll Do Here: 

• Connect with potential customers via phone, email and text
• Generate new business through inbound and outbound sales calls 
• Maintain a personal database of leads to work and convert in the future
• Work with cross-functional teams to create a seamless customer experience

We’d love to hear from you if you have: 

• 1-2 years experience in a sales role, customer service role or in the real estate industry (preferred, not required)
• Excellent verbal and written communication skills (good with follow up)
• A strong sales mindset and drive to deliver results
• Exceptional cross-functional teamwork  and organization skills