Branch Operations Specialist (Leawood, KS)
OppenheimerWho We Are:
Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description
The firm is seeking a Branch Operations Specialist to join their branch office in Leawood, KS. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This position will report to the National Branch Operations Administrator with secondary reporting to the Branch Manager. This position will also entail a front office location with responsibilities including phone and client interaction.
Responsibilities
- Assist in maintaining the day to day operations to ensure operational excellence
- Support client onboarding process
- Maintain and process documents
- Assist with audit preparations
- Communicate effectively and efficiently with home office personnel
- Interact and support branch staff and all levels of management
- Interact on routine/sensitive matters
- Ensure that all documents are sent to home office in a timely manner
- Cross training within other positions in the Operations area
- Willing and able to take on additional tasks
Qualifications:
- At least 1 year of experience in one or a combination of the following: customer service, operations, financial services, or clerical
- FINRA Registration: SIE and Series 99 required (Within 6 months of hire)
- Brokerage operations experience
- Strong attention to detail and accuracy
- Intermediate Microsoft Office skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Excellent verbal, written, and interpersonal communication skills
- Effective organizational, multi-tasking, and prioritizing skills