Manager, Solutions Engineering

Our Solutions Engineering leaders are responsible for the delivery of a first-class Presales service to our sales business partners within AMER CML. To that end, this individual will lead a team of Solution Engineers tasked with the support of Okta’s SMB GTM teams across North America. Additionally this individual will be responsible for the day to day operations of the global innovation center support structure, including managing and optimizing our ticketing system. Our Solutions Engineering leaders are adept at envisioning future possibilities and translating them into breakthrough strategies. They are particularly results-focused and partner closely with our Sales leadership to create and execute a plan of action to achieve our growth targets.

What you’ll be doing 

• Solution Engineering leaders prioritise the success of their team. You are responsible for collaborating with your team to foster their professional growth through well-defined development plans and targeted experiences.
• You own and report on the business impact of your team as they work with prospects who are evaluating Okta’s products.
• Team activities include demonstrations, technical deep dives, trials and POCs. 
• You will actively work on deals, proposing strategies to help ensure the success of opportunities.  This includes frequently participating in remote deal support.
• You will consistently foster a sense of “team within a team” by collaborating with the broader GIC and presales teams and business units at Okta.
• Always recruiting!  You will attract, recruit, ramp, and mentor a team of great Solutions Engineers from diverse backgrounds and experiences.  

What you’ll bring to the role

• 8+ years of Pre-sales experience with mentoring responsibilities and 2-3 years experience managing a team
• Demonstrated success selling to Mid-sized/large companies. Ability to influence technical decision makers and executives, and service as an executive sponsor.
• Experience with and proponent of MEDDPICC and Value/Outcome based selling methodologies.
• A vision for Okta’s opportunity in the market and how our customers will leverage Okta solutions to drive business outcomes.
• Bachelors of Science in engineering, science or mathematics or equivalent experience
• Understanding of the North American market and the readiness to work the North American hours of operation, being offshore based in India

And extra credit if you have experience in any of the following! 

• Expertise in security product market trends and directional awareness of Okta’s roadmap and technology development efforts. Knowledge around the Okta platform and competitor product offerings.
• Competency with identity and access management concepts and solutions.

    Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

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