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About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
About the Role
This role offers the opportunity to contribute to a high-profile global transformation of investor onboarding, shaping future processes, controls, data and technology across regions and platforms.
The Senior Business Analyst will connect business strategy with delivery, working with operations, technology, product, risk and control partners to define problem statements and related requirements, undertake data analysis and identify solutions to improve processes and support implementation of the future operating model.
Why Apply
The role offers direct exposure to senior forums, cross-regional delivery and strategic decision-making, with scope to build business analysis, change delivery and stakeholder leadership experience.
It provides the chance to contribute to better client outcomes, stronger controls and more consistent ways of working across a core global capability.
Candidate Profile
The ideal candidate will be analytical, structured and proactive, with the ability to take ownership, manage ambiguity and work confidently across teams. They will challenge constructively, ask clear questions and translate complex information into practical outputs. Candidates with relevant operations or technology experience who are looking to upskill into business analysis will also be considered.
Key Responsibilities
Business Analysis & Requirements Management
Lead requirements gathering, analysis, validation and documentation across business, technology and control stakeholders with responsibility to own hand-offs between different internal stakeholders focused on Operations, Transfer Agency, Compliance, Risk and Technologies.
Translate problem statements and business needs into clear requirements, user stories, acceptance criteria and traceability outputs with inclusion around a Global approach and explicit regional/jurisdictional operating model variations and how they will work cohesively in a Global Target Operating Model.
Assess current-state processes, identify gaps and define future-state requirements for target operating model design.
Analyse investor onboarding, transfer agency, AML/KYC, static data, documentation, reporting and related data flows.
Identify operational, data, control and regulatory considerations that support service delivery and risk management.
Research and assess regional regulatory obligations throughout analysis, ensuring jurisdiction-specific considerations are clearly documented and communicated to relevant stakeholders.
Stakeholder Engagement & Solution Delivery
Facilitate workshops and working sessions to gather requirements, test assumptions and secure alignment.
Partner with project managers, technology teams, product owners, operations, risk and compliance to support solution design and delivery.
Support testing, UAT, implementation readiness, training materials and post-implementation review.
Documentation, Governance & Continuous Improvement
Produce clear analysis documentation, including requirements, process maps, user stories, data mapping support, test scenarios and governance materials.
Improve analysis standards, templates, controls and ways of working across the transformation portfolio.
Essential Skills & Qualifications
Business analysis experience within funds, asset servicing, transfer agency, investor onboarding, AML/KYC or financial services operations.
Proven capability in requirements definition, process mapping, data analysis, testing, UAT and implementation readiness.
Good understanding of funds operating models, controls, service delivery and regulatory considerations.
Confident stakeholder management skills, including workshop facilitation, constructive challenge and alignment across business and technology teams.
Strong analytical, organisational and problem-solving skills, with attention to detail and the ability to manage competing priorities.
Proficiency in Microsoft Office is essential. Experience with Visio, Power BI, SharePoint, Aha!, Azure DevOps, Jira or Confluence is beneficial.
Bachelor’s degree, equivalent experience or relevant BA qualification preferred. CBAP, CCBA, BCS, Lean Six Sigma, Prince2, Agile or Scrum certification is beneficial.
This is an opportunity to help shape a core global capability while building broad transformation experience in a complex funds environment. The Senior Business Analyst will make a visible contribution to strategic change, strengthen cross-functional relationships and support delivery of a more consistent, controlled and scalable investor onboarding model.
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.