About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description – Lead, Business Intelligence & Analytics
Job Summary
We are seeking a highly skilled and results-driven Lead – Business Intelligence & Analytics to lead the design, development, and delivery of enterprise reporting, analytics, and data integration solutions. This role will serve as a bridge between business stakeholders and technical teams, translating complex business requirements into actionable dashboards, reports, and data solutions.
The ideal candidate will possess strong hands-on expertise in Power BI, SSIS, SSRS, SSAS, ETL, Azure SQL, and Azure DevOps (ADO), combined with leadership skills such as stakeholder management, problem-solving, influencing without authority, and driving execution across cross-functional teams. The role requires ownership of end-to-end BI solution delivery, ensuring data-driven insights support strategic business decisions.
Key Responsibilities
Business Engagement & Solution Design
- Partner with business stakeholders to understand strategic objectives, operational challenges, and reporting requirements.
- Translate business needs into meaningful dashboards, KPIs, scorecards, and self-service analytics solutions.
- Conduct workshops and requirements gathering sessions to define reporting and data visualization needs.
- Recommend analytics solutions and reporting strategies aligned with business priorities.
- Drive adoption of reporting and analytics capabilities across business functions.
Power BI Development & Data Visualization
- Lead the design, development, and deployment of enterprise-grade Power BI dashboards and reports.
- Build scalable semantic models and data models using Power BI best practices.
- Develop advanced calculations, KPIs, and business metrics using DAX.
- Utilize Power Query for data transformation, cleansing, and preparation.
- Implement and manage Row-Level Security (RLS) and data access controls.
- Optimize dashboard performance, usability, and user experience.
- Establish visualization standards and reporting governance practices.
Data Integration & Engineering
- Design, develop, and support complex ETL solutions using SSIS.
- Integrate data from multiple enterprise applications, databases, and cloud platforms.
- Ensure data quality, consistency, and reliability across reporting platforms.
- Troubleshoot and resolve ETL, data integration, and reporting issues.
- Support data warehousing and analytics initiatives.
Reporting & Analytics Platforms
- Develop and maintain enterprise reports using SSRS.
- Design and support multidimensional and tabular models using SSAS.
- Create automated reporting frameworks to reduce manual effort.
- Manage data refresh schedules, report subscriptions, and operational support.
Database & Cloud Technologies
- Design and optimize SQL queries, stored procedures, views, and database objects.
- Develop solutions leveraging Azure SQL Database.
- Monitor and improve reporting and database performance.
- Support cloud migration and modernization initiatives related to analytics platforms.
Agile Delivery & DevOps
- Lead Agile delivery activities including sprint planning, backlog refinement, reviews, and retrospectives.
- Utilize Azure DevOps (ADO) for sprint management, user stories, testing, release management, and documentation.
- Ensure delivery milestones are achieved while maintaining quality standards.
- Drive continuous improvement through automation and Agile best practices.
Leadership Responsibilities
Stakeholder Management
- Build strong relationships with business leaders, product owners, and technology teams.
- Clearly communicate project status, risks, dependencies, and recommendations.
- Influence decision-making through data-driven insights and business understanding.
- Manage competing priorities and stakeholder expectations effectively.
Problem Solving & Incident Resolution
- Act as the escalation point for complex reporting, analytics, and data issues.
- Lead root cause analysis and resolution of data quality, performance, and reporting challenges.
- Identify opportunities for process improvement and automation.
- Drive proactive resolution of recurring issues.
Execution Without Authority
- Lead cross-functional initiatives without direct management responsibility.
- Influence teams and stakeholders to achieve common objectives.
- Facilitate collaboration across business, application, infrastructure, and data teams.
- Drive accountability, ownership, and timely delivery of commitments.
Team Leadership & Mentoring
- Provide technical guidance and mentorship to BI developers and analysts.
- Establish development standards, coding practices, and quality controls.
- Conduct peer reviews and ensure adherence to architectural standards.
- Foster a culture of continuous learning, innovation, and operational excellence.
Required Qualifications
Education
- Bachelor's degree in Computer Science, Information Technology, Engineering, Data Analytics, or related discipline.
Experience
- 6–10 years of experience in Business Intelligence, Data Analytics, Reporting, or Data Engineering roles.
- 2+ years of experience leading BI initiatives, projects, or technical teams.
Required Technical Skills
Business Intelligence & Analytics
- Power BI
- DAX
- Power Query
- Data Modeling
- Row-Level Security (RLS)
- Dashboard & Report Development
- Performance Optimization
- SSIS
- SSRS
- SSAS
- ETL Design & Development
- Data Warehousing Concepts
Database & Cloud
- Microsoft SQL Server
- Azure SQL Database
- Database Performance Tuning
- Data Integration & Transformation
Delivery & DevOps
- Agile/Scrum Methodology
- Azure DevOps (ADO)
- CI/CD and Release Management concepts
Preferred Qualifications
- Knowledge of ServiceNow platform and reporting capabilities.
- Understanding of ITSM processes including Incident, Problem, Change, and Service Request Management.
- Experience integrating ServiceNow data into analytics and reporting solutions.
- Exposure to Azure Data Factory, Databricks, Synapse Analytics, or modern cloud data platforms.
- Knowledge of data governance, data security, and compliance standards.
Key Competencies
Leadership
- Stakeholder Management
- Influencing Without Authority
- Strategic Thinking
- Executive Communication
- Team Coaching & Mentoring
Functional
- Business Requirement Translation
- Data Storytelling & Visualization
- Problem Management & Root Cause Analysis
- Solution Architecture Thinking
- Process Improvement & Automation
Behavioral
- Ownership & Accountability
- Customer Focus
- Collaboration & Teamwork
- Continuous Learning
- Results Orientation
Success Measures
- Successful delivery of business-critical dashboards and analytics solutions.
- High stakeholder satisfaction and adoption of BI capabilities.
- Reduced reporting turnaround time through automation and self-service analytics.
- Improved data quality, accuracy, and governance.
- Effective leadership of cross-functional initiatives through influence and collaboration.
- Consistent delivery of projects within agreed timelines and quality standards.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Pune Office
The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.