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About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Team - Income Processing
Location - Pune
Role
The role of Senior Analyst – part of Entitlements, requires good understanding of various investment instruments like Equities, Fixed Income Products, Repos, and Reverse Repos etc. Core responsibilities include processing/reconciliation activities of corporate action events, performing secondary approval, escalation & queries management, placing high emphasis on accuracy, timeliness and client servicing.
The position requires experience and in-depth knowledge of security service industry and financial instruments
General:
Monitor and ensure accuracy and timeliness of Client deliverables.
Monitor & adhere to all service level deliverables.
Adhere to the best practice and monitor the standards as agreed with the home location
Ability to train the new hire and cross training
Process Management:
Good understanding of financial products such as equities, bonds etc.
Maintain technical knowledge around the securities industry and instruments, understanding how they function as it relates to the markets, and integration with our other operation areas and client deliverables.
Adherence to procedures, SD’s & REMS policies.
Ability to act as a process expert, own and resolve complex queries and issues not only of self but also for the team.
Assisting partners on daily BAU so that team is able to meet the deadlines.
Ability to build and maintain strong relationships with all stakeholders.
Generates ideas for operational efficiency and assesses impact
Reduce rework and errors in line with measurable targets.
Client Management:
Engage with internal clients and other partners across the enterprise to resolve escalations, inquiries, incidents and challenges as quickly as possible
Risk Management:
All risk parameters are met while performing secondary approval activities.
Identifying the Risk & escalate to TC & TL within stipulated time.
Information Management:
Hold/Participate regular meetings/huddles to keep staff informed on items relating to the department and global practice.
Pro-actively communicate the procedure updates to the team. Ensures that all DPADs/BCP are kept up to date at all times
Escalate issues which may have a significant impact on client satisfaction with the appropriate sense of urgency.
Skills:
Good analytical and reasoning skills
Approachable and able to promote teamwork through creative solutions
Maintain professional demeanor and even approach at all times.
Must be resilient to pressure and ability to adapt quickly.
Self-starter with the ability to function independently in a fast-paced, dynamic and demanding environment.
Proficiency in MS Office (particularly Excel, Power Point & Word)
Excellent spoken and written English and the ability to write business correspondence.
Ability to work effectively with TL & Managers within & across teams.
Ability to evaluate priorities.
CORE COMPETENCIES:
Communication (Effective presentation, listening & oral communication skills)
Self-management (adaptability and resilience, learning behavior, integrity and ethics)
Thinking (creative thinking, decision making, input seeking, logical thinking and Troubleshooting)
SHIFT SUPPORT: Flexible to work in shifts
QUALIFICATION & Experience:
Bachelor’s degree with emphasis in Accounting, Master degree is an added advantage
Should be flexible for shifts and extended working hours.
At least 24+ months of experience in the current role as an Analyst.
Eligibility - Internal Partners
12 months as an Analyst II
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.