Workplace Administrator

About Nscale

Nscale is taking on the hyperscalers by building a vertically integrated cloud built for AI. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency.

As a Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do.

Workplace Administrator

We are seeking a professional, proactive, and organized Workplace Administrator to create a welcoming and professional environment for employees, visitors, and clients.

In this role, you will be serving as the first point of contact for the office while also supporting the day-to-day workplace operations that contribute to a safe, efficient, and positive employee experience.

The successful candidate will manage front desk responsibilities, coordinate office facilities and services, support workplace initiatives, and provide administrative assistance to ensure smooth business operations.

Do note that the role will be 100% onsite at our office at MBFC Tower 1 with working hours from 8.30am – 6pm.

What You'll Be Doing

Reception & Front Desk

• Welcome and assist visitors, clients, and vendors in a professional and courteous manner
• Manage visitor registration and ensure compliance with office security procedure
• Handle incoming and outgoing mail, courier services and deliveries
• Maintain a clean, organized, and presentable reception area at all times
• Coordinate meeting room bookings and ensure meeting spaces are prepared for usage
• Support other administrative tasks as assigned

Workplace & Office Experience

• Support daily workplace operations to ensure a positive employee experience
• Coordinate pantry supplies, office stationery, and general workplace inventory
• Liaise with building management, cleaning contractors, security personnel, and other service providers
• Report and follow up on office maintenance, repairs and workplace issues
• Assist in organizing office events, employee engagement activities, celebrations, and employee wellness initiatives
• Ensure common areas, meeting rooms, and collaborative spaces are well maintained and operational
• Support new employees’ onboarding by preparing workstations, access cards, and office orientation where applicable
• Assist with workplace health, safety, and emergency preparedness activities
• Process purchase requests, invoices, and expense records for office-related purchases
• Monitor office supplies and coordinate procurement with vendors.

About You

• Diploma in Business Administration or equivalent discipline
• At least 2-5 years of relevant experience as Receptionist, Office administration, workplace or facilities support role
• Excellent verbal and written communication skills
• Strong customer service mindset with a professional and approachable personality
• Good organizational and multitasking abilities with strong attention to details
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Ability to work independently while collaborating effectively with cross-functional teams
• Positive attitude with a willingness to learn and take initiative

In All We Do, Our Core Values Guide Us

Relentless Innovation

At Nscale, we constantly push the boundaries of innovation, embracing creative risks to shape the future. Our aim is to deliver products that not only meet but exceed today’s expectations, setting new standards for tomorrow.

Ownership and Accountability

Every Nscaler is fully accountable for their work, driving it with excellence and urgency. We set high standards, ensuring that our contributions are not just good but exceptional.

Openness and Transparency

We believe trust and transparency are key to our success. We maintain open communication within our teams and with stakeholders, sharing both successes and challenges. Our open-source approach allows customers to explore our technology, building trust and ensuring our solutions are both innovative, secure, and reliable.

Customer-Centric Focus

Our customers are central to our mission, and we are committed to delivering impactful solutions that drive real-world success. We focus on deeply understanding their needs and challenges, striving to exceed expectations in both product quality and service.

Sustainability

We are dedicated to considering the long-term environmental and societal impacts of our technologies. By integrating sustainability into our operations and product development, we ensure that our innovations are both effective and responsible, contributing positively to the world around us.

Full-Speed Collaboration

Collaboration at Nscale is fast, efficient, and respectful. We work together seamlessly, with clear communication and mutual respect, ensuring our shared goals are met with high standards and impactful outcomes.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.