Retail Sales or Stock - Southlands Rack

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process. 

A day in the life for Sales and Customer Service … 

• Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day  

• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience  

• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor  

• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor 

• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed  

• Demonstrate expertise in all technologies used in the store environment 

• Adhere to all operational, merchandise and asset protection standards 

• Promote initiatives like our Nordstrom Rewards program 

A day in a life for Stock Support and Fulfillment… 

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments  

• Fulfill customer orders in a timely manner following quality standards  

• Prepare and ship customer’s orders following quality, packing and shipping standards  

• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes  

• Assist in maintaining clean and organized selling floors and stockrooms  

• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures  

You own this if you have…  

• Clear, effective communication with strong interpersonal skills 

• Accountability, initiative and a high level of ownership 

• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment 

• The ability to work a flexible schedule based on business needs 

• Physical Requirements: 

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.  

• Frequent use of hands for grasping, fine manipulation, pushing and pulling 

• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.    

• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds 

• Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds