Job Description
JOB SUMMARY
The Maintenance Technician Il engages to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role will support the Area Facility Manager (AFM) to ensure stores are ready for business daily. The role will help execute on the following key themes:
- Ensuring HVAC, Vertical Transportation, Entries and Signs, and Building Systems are ready for the day's business
- Responding for daily break-fix, on-demand requests, advanced troubleshooting, and an intensive preventative maintenance work order program.
- Communication with Store Leadership including participating in store meetings, meeting set up and breakdown, supporting vendor relations and assisting with administrative items such as ordering parts and store supplies.
- As a lead technician, you will use your skills to support facilities operations in repairing and maintaining equipment and systems throughout the building. This position will support multiple Nordstrom Rack locations within a business node.
A day in the life...
- Perform both on demand and planned monthly, quarterly, semi-annual, and annual Preventive Maintenance on all critical and non-critical equipment
- Troubleshoot electrical and mechanical problems related to all Store Operations
- Operate and monitor building controls, critical and non-critical building systems, and associated equipment.
- EMCS command: Troubleshooting alarms, verifying proper building operation.
- Conduct equipment and building rounds & readings. Responsible for identifying, mitigating, and reporting building systems and equipment impairments and breakdowns.
- Perform manual labor tasks such as loading, unloading, lifting, and moving materials.
- Assist with administrative task such as parts ordering, PO# creation, vendor management, and attending relevant job meetings/project meetings, etc.
- Promote a safe working environment by following all safety procedures. Act as a safety champion for adherence to safety and health rules by following proper LOTO (Lock Out Tag Out), PPE (Personal Protective Equipment), ergonomics, working at heights and machine guarding.
- Act as the face of the facilities business in place of the AFM by helping to attend store meetings and vendor/project meetings. Clearly document and share notes on outcomes.
- Accurately complete preventative maintenance routines and workorders meeting on-time compliance including all required documentation.
- Ability to respond to location emergencies
- Update the computerized maintenance management system (CMMS) as necessary to maintain maintenance procedure and accurate equipment historical records.
- Maintain adequate parts inventory and order items as necessary.
- Communicate, coordinate, and assist in work with outside contractors, vendors, and Property Managers/Landlords.
- Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.
- You've got this if...
- High School Diploma/GED. Associates or higher degree from a vocational school or college preferred
- 5-7 years of experience of hands-on facilities with an emphasis in mechanical maintenance.
- 5+years of experience conducting predictive and preventative maintenance procedures
- 5+years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical and mechanical skills to perform facilities and equipment repairs.
- Able to troubleshoot basic input and output functions. Low voltage signal tracing and troubleshooting of logical devices.
- Able to work without supervision and appropriately meet multiple deadlines.
- Ability to communicate effectively and comfortably with all organizational levels. Must include written and verbal skills.
- Strong dedication to supporting facility by working in a safe, customer focused manner. Must be highly self-motivated with the ability to work safely and efficiently with minimal supervision.
- Ability to utilize all Microsoft Office programs and applications at an intermediate level
- Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa)
- Experience with electromechanical operation and maintenance
- Project Management experience a plus!
- Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours may be required
Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 Ibs. or more with or without reasonable accommodation
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$23.75 - $41.25 hourly
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
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