Retail Sales - Home Department - Natick Mall

Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team—someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot. 

A day in the life… 

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) 

• Build lasting relationships with customers 

• Give the best service to our customers on their terms—wicked friendly, honest, and always helpful 

• Provide honest and confident feedback to customers about style and fit  

• Seek fashion and product knowledge to build your expertise—like a true local who knows where to get the best lobster roll and the best denim.  

• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning 

• Grow relationships by opening new Nordstrom Rewards program accounts 

• The hours and schedule for this position will vary by week depending on business needs 

• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into 

You own this if you have… 

• Excellent communication and people skills 

• A self-motivated, goal-oriented focus—we love a good work ethic—just like our hometown team loves a comeback  

• Strong interest to use networking and technology to achieve sales goals 

• The ability to excel in a team environment 

• The ability to prioritize multiple tasks in a fast-paced environment 

• Organization and follow-through—like mapping out a day trip to the Berkshires—ya gotta have a plan! 

• The ability to work a flexible schedule based on business needs 

• Physical Requirements: 

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.  

• Frequent use of hands for grasping, fine manipulation, pushing and pulling 

• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.    

• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds 

Why Nordstrom? 

• Career Growth – We promote from within and offer development opportunities at every level. 

• Team Culture – Join a supportive, inclusive team that values collaboration and celebrates success. 

• Local Pride – Be part of a company that values community—whether you're from Boston, the South Shore, or anywhere in between