E2E Project Manager (Qualitative)

Company Description

NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Description

Enable fulfilment of operations deliverables and ensure those deliverables are in line with budget, schedule and quality assurance based on global standard operating procedures within area of responsibility. Close and effective collaboration across multiple functions that work together on project execution and deliverables to deliver on project/client commitments.

Job Purpose
The project management role is responsible for managing all aspects of project activities from costing, set-up, execution, data quality to end deliverables. Ensuring that projects are completed within established budgets, parameters, schedule and quality standards. Proactive approach to addressing potential operational risks with mitigation plan in place to ensure we deliver on all our project commitments and drive high client satisfaction. Commercial understanding and driving high customer service standards are key as this role works in close collaboration with commercial partners and even the end client.

This role is focused on qualitative research studies for the Malaysia market, managing the end-to-end delivery of qualitative projects while ensuring operational excellence, quality standards, and client satisfaction.

 

Responsibilities

1. Project Management - Handle costing, setup, execution, and closure of projects. Monitor progress, manage risks, and ensure data quality. Manage end-to-end qualitative research projects, including but not limited to In-Depth Interviews (IDIs), Focus Group Discussions (FGDs), online communities, ethnographic studies, and other qualitative methodologies.

2. Vendor & Fieldwork Coordination - Brief vendors, manage fieldwork, and ensure capacity meets project needs.

3. Quality & Compliance - Implement QA procedures, ensure data security, and adhere to SOPs and regulations.

4. Process & Cost Optimization - Track project costs, manage changes, and drive continuous improvement.

5. Communication - Maintain clear communication with stakeholders and provide timely updates.

Qualifications

A LITTLE BIT ABOUT YOU

You are flexible and easily adapt in a dynamic work environment, build strong engagement with key partners and excel in stakeholder management. You work in organized and efficient manner with high utilization of your and team’s time as well as optimal utilization of operations resources. You have a can-do attitude, you are self-motivated, have negotiating skills and you are a great communicator. You work collaboratively and are part of a remote team within a dynamic and challenging environment, while maintaining high standards.

You are experienced in managing qualitative research projects and are comfortable working with a diverse range of respondents, including business decision-makers, B2B audiences, and premium customer segments.

Qualifications

• Must have a minimum of 4+ years' Market Research experience.
• Extensive project management experience.
• Hands-on experience managing qualitative research studies and methodologies.
• Experience handling B2B research projects and/or premium customer segments is highly preferred.
• Excellent communication skills.
• Ability to manage multiple priorities following strict time schedules.
• Strong attention to detail, high level of accuracy.
• Advanced working knowledge of Microsoft Office and communication tools.
• Ability to understand ethical & integrity values and takes responsibility for own actions.
• Ability to maintain performance under pressure and accepts accountability for own actions and performance.
• Ability to cooperate well with others within and across departments to get the work done.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion