Consumer Panel Administrator

Job Description

In this role, you will have the opportunity to work with the global Data Acquisition team and understand market data across all countries in Europe.

Job Purpose

This position executes the Data acquisition processes and sample maintenance of Consumer Panel households (30000) in Germany and works on our Panel expansion Project. This includes understanding and representing the local market conditions in the operations processes. This entails engaging local partners like Statistical Operations and Input validation teams to ensure smooth hand-offs in operations.

Job Responsibilities

• Executes processes and associated project work for Germany. This includes execution activities that require a local presence (1 to 2 days per week), such as handling data queries requiring local review, local contacts, or language-specific support.
• Manages survey activities with panel members, including questionnaire testing, validation, launch, monitoring, and ensuring compliance with panel governance and quality standards.
• Maintains the panel sample, including recruitment planning and replacement requirements.
• Develops and implements panel member engagement and motivation initiatives (reward points, gifts, incentives, etc.), including the design, creation, and deployment of communication plans targeted at panel members.
• Acts as the local point of contact for global external service providers (e.g., helpdesk providers).
• Works in partnership with the country's Input Validation and Statistical Operations teams according to execution requirements defined in the operational playbooks and associated project work.
• Coordinates local operational activities in Germany and supports the Panel Expansion Project by driving initiatives, implementing local action plans, and collaborating with relevant stakeholders to achieve project and business objectives.

Role Requirements (E=essential, P=preferred.)

• E- Ability to speak English and German
• E- Experience with Microsoft Excel, Word and PowerPoint
• P- Experience with Python or R program
• E- Ability to work in a cross-functional environment with several interacting teams
• P- Ability to work on multiple projects in parallel while managing and meeting changing deadlines and priorities
• E- Experience handling, manipulating data
• E- Ability to document work and effectively prioritize documentation
• E- Able to Work on an individual and/or team setting
• P- Ability to speak French

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion