Job Description:
Job Description
You'll play a pivotal role in driving customer success through the execution and management of our TrueCapture Benefit Evaluation program on behalf of our customers. This position resides within the Asset Management department of Nextpower, and will be based in Madrid Spain, with primary responsibilities focused on the EU market region. Your responsibilities will include:
Ensuring Accuracy and Customer Satisfaction
You'll meticulously analyze and compare TrueCapture field measured gains against quoted and modeled gains. Any disparities will be thoroughly investigated and resolved, ensuring that our customers receive accurate and reliable information. Engaging directly with customers, you'll effectively communicate processes, present results, and address any concerns, managing schedules and reporting requirements to maintain transparency and customer trust and satisfaction.
Enhancing Operational Efficiency
Your role involves continually refining analysis methods, data cleaning techniques, and automation processes to scale-up the calculation of TrueCapture measured gains. By monitoring site performance during field tests, you'll guarantee the collection of high-quality data for analysis, contributing significantly to project efficiency and success. You’ll manage several projects in parallel for EU market and global customers, ensuring that Benefit Evaluation projects stay on track and customers are kept up-to-date with the latest information and status. You’ll work collaboratively with colleagues in adjacent departments within Asset Management to coordinate resolution to any site operational issues that may arise during a test, as well as ensure that new tests start off with every tracker working according to expectation.
Empowering Insights and Diagnosing Issues
Supporting active monitoring, you'll analyze solar resource, production, and operational data, translating these insights into actionable reports and summaries. Your expertise will aid in diagnosing operational issues through comprehensive data analysis, and collaborating closely with our technical services team to ensure optimal tracker performance and reliability.
Qualifications (Required):
Additional Qualifications (Preferred):
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.