Retail Operations Intern (Shanghai)

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

About Universal Products & Experiences (UP&E)

At Universal Products & Experiences (UP&E), we transform iconic stories into products and experiences fans can wear, play, collect, and enjoy every day. From the thrilling universe of Jurassic World to the fun of Minions and the timeless magic of Back to the Future, we bring beloved franchises to life far beyond the screen.​ ​

UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold yet simple: to take imagination beyond the screen through innovative products, immersive retail, and unforgettable theme park experiences. Partnering with world‑class licensees and creators, we deliver toys, fashion, collectibles, games, and lifestyle products across parks, retail, and digital platforms worldwide.​

Creativity, technology, and storytelling are at the heart of everything we do. As part of Universal Destinations & Experiences, you’ll join a collaborative, inclusive global team where every voice matters — helping us be an employer of choice for top talent and a partner of choice for retailers, licensees, and creators. If you’re ready to bring imagination to life and create moments that matter, your adventure starts here.​

​Join us and help create moments that matter.

https://www.universalproductsexperiences.com/

Job Description

The Retail Operations Intern will focus on foundational tasks to support Retail Operations Senior Manager in retail projects involving retailers and licensees.

Key Responsibilities

1. Retail Project Support and Execution

• Support the retail team with point of sales material/product list and logistics tracking
• Support standard operating procedure (SOP) optimization and documentation updates
• Conduct on-site photography for retail activities for documentation and project reference

2. Product Data Collection and Compilation

• Consolidate channel sales data and provide sales reports to the team
• Support the retail team with regular updates to product catalogues and list of licensees

What You’ll Gain

• SOP development and process documentation for retail operation
• Product promotion through visual merchandising and retail storytelling
• Cross-functional collaboration with different teams

To understand our work and products, explore our consumer-facing platforms:

• Universal Pictures Tmall Flagship Store (mobile access required): https://m.tb.cn/h.7vTR9J24ozjSfom
• Xiaohongshu 小红书 @环球影业 (mobile access required) https://xhslink.com/m/AcdLTbR41kl

职位描述

零售运营实习生将协助零售营运经理，负责对接零售商与授权商的基础运营工作，支持零售项目顺利推进

1. 零售项目支持和执行

• 协助零售团队整理物料清单，产品清单，物流追踪
• 参与运营SOP的优化与文档整理
• 活动现场照片拍摄，同步运营实况并整理归档

1. 产品信息收集与数据整理

• 汇总渠道销售数据，提供数据报告
• 定期更新授权商产品目录手册和清单

实习期间可收获以下经验

• 零售运营标准流程制定及文档化
• 通过视觉陈列与零售情境营造实现产品推广
• 跨部门协作

为更好地了解我们的工作内容及产品，欢迎浏览以下面向消费者的平台：

• 环球影业天猫旗舰店（需手机端访问）：https://m.tb.cn/h.7vTR9J24ozjSfom
• 小红书 @环球影业（需手机端访问）：https://xhslink.com/m/AcdLTbR41kl

Qualifications

Basic Requirements: 

• Students majoring in business administration, marketing, communication studies, or other relevant fields are preferred
• Undergraduate students in their 3rd year of studies and above are preferred
• Enthusiasm for entertainment and IP licensing industry
• Excellent communication and people skills
• Strong organizational and time-management skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Fluent in business English and Chinese
• Able to physically work in Shanghai office at least 4 days a week for a minimum of 6 months starting from mid-late June or early July 2026

Desired Characteristics: 

• Collaborative and strong team player
• Personable, proactive and comfortable engaging with others
• Self-motivated and resourceful

Upon successful completion of the internship, interns can request a Certificate of Internship from the Company.

*Applicants must submit their resume in both English and Chinese to be considered for this position.

任职要求

基本条件: 

• 工商管理，市场营销，传播学或相关专业优先
• 大三及以上在读生优先
• 热衷于娱乐及IP授权行业
• 良好的沟通能力
• 良好的组织规划与时间管理能力
• 熟练使用Microsoft Office办公软件
• 中英文流利
• 自2026年6月中下旬或7月初起，每周至少可到岗4天，实习期不少于6个月，需在上海办公室实地办公

加分条件: 

• 具备良好的团队协作精神
• 性格开朗，主动积极，乐于沟通
• 自驱力强，善于独立解决问题

实习期顺利完成后，实习生可向公司申请开具实习证明。

*申请人须同时提交中英文简历，方可进入后续筛选流程 。

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.