APAC KYC QA Analyst

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About Us

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,700 locations in more than 50 markets. The Group has over 180,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

In Asia, MUFG has a presence across 20 markets – Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam.

It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region – VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines, and Bank Danamon in Indonesia.

For more information, visit https://www.mufg.jp/english

MUFG Enterprise Solutions India Private Limited

Established in 2019, MUFG Enterprise Solutions India Private Limited (MES India) is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MES India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. With a current headcount of around 250, MES India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role

Position Title: Analyst           

Corporate Title: KYC QA Analyst                              

Reporting to: AVP Operations                       

Location: Bangalore               

Job Profile

Purpose of Role

This individual will be responsible conducting KYC QA reviews on KYC completed by APAC KYC QA branches.

Main Responsibilities

This individual will be responsible conducting KYC QA reviews on KYC completed by APAC KYC QA branches.

Main Responsibilities: Conducting QA on samples for APAC KYC QA branches, making sure, all requirements are captured in KYC QA tools appropriately. Any remediation requirements coming out of QA checks should be communicated to respective branches. Working closely on KYC QA tools based the country’s requirements regularly to ensure monthly QA checks are completed within SLAs and ensuring smooth functioning of QA work.

The individual will work under MESI leadership and will ensure effective and time bound QA checks are completed across APAC branches within required SLA.

These responsibilities include, but are not limited to providing support in conducting, the items listed below as per SOPs and may be amended from time to time:

• Conduct KYC QA based on the latest KYC QA policy and procedures for branches across APAC.
• Maintain and ensure all the requirements are updates as per KYC QA tools.
• Liaising with various departments and internal stakeholders to create collaborative work relationships – understand their data requirements, propose the solutions, advocate the team values, obtain their supports when required, etc.
• Work with KYC QA team leads to ensure the QA reports are published with in approved SLAs
• Create data visualizations and reports for other stakeholders to comprehend business facts and trends to make better decisions.
• Work with relevant stakeholders to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Work with KYC branches and be part of team which helps in improving the process and provides resolution of issues.
• Work with key stakeholders like, Global Quality Assurance, KYC Country leads and coordinators, KYC QA management & Local & Regional Financial Crime Teams and ensure discussion with all these stakeholders is planned on a need basis to ensure smooth functioning of process.
• Countries where translation guidance is applicable, QA analyst will need to ensure Job Aid is appropriately followed.

SKILLS AND EXPERIENCE:

Functional / Technical Competencies:

• Awareness of detailed KYC knowledge [E]
• Attention to detail is essential [E]
• Details technical knowledge of various client types & their structure [E]
• Excellent communication skills both written and verbal [E]
• Demonstrated experience in establishing strong credibility to build influential relationships stakeholders to identify gaps and improvements within KYC process

Work Experience:

• Person should have a bachelor’s degree in any stream [E], any certification/diploma in AML/KYC domain would be and added advantage.
• 3 to 4 years’ experience in AML Compliance & KYC preferably within the financial services industry with experience conducting EDD on foreign financial institutions. [D]
• Experience reviewing comprehensive documents like complex ownership structures and Wolfsberg Questionnaires, various organizational documents like MOA/AOA COI etc. [E]
• Strong working knowledge of AML/Sanctions laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity and customer profiles. [E]
• Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines. [E]
• Critical thinking and problem-solving skills a must. [D]
• Ability to work in a fast-paced, demanding environment and must work well under pressure. [E]
• The ability and willingness to work both independently and in a team, environment is required. [E]
• Maintains effective working relationships with key business partners. [E]
• Familiarity with Actimize and other financial crime, risk and compliance applications would be preferred.

• Effective Internet and research skills and usage of third-party tools. [E]
• Decent knowledge in Microsoft Excel/word. [D]
• Degree and AML related certifications preferred or equivalent work experience. [E]

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.