Video Surveillance Technician

We are looking for a focused and analytical professional to join our Command Center Operations Team in our Las Vegas (Spring Valley) office. In this high-impact position, you will be part of a people-first culture focused on proactive safety. You will leverage sophisticated software to observe active environments, evaluate alerts, and deliver critical voice interventions when it matters most. This is a fast-paced, site-based desk opportunity that demands exceptional reliability and swift execution. If you are passionate about technology-driven safety, this role provides the platform to maximize your performance and help provide exceptional service to enterprise clients.

The hourly pay for the role is $16.37 per hour with a 10% differential increase on all hours worked after 6:00 pm

Key Responsibilities:

Operational Oversight

• Observe live video feeds following automated alerts to analyze unfolding situations in real time

• Oversee security infrastructure across multiple national client locations from a centralized environment

• Analyze behavioral anomalies to differentiate regular site activity from genuine security threats

Incident Intervention

• Deliver clear audio warnings over loudspeakers to deter unauthorized activity on client property

• Initiate rapid escalation protocols to contact emergency services or law enforcement when necessary

• Document operational logs detailing incident timelines and corresponding baseline actions taken

Technical Performance

• Manage multiple high-resolution monitors simultaneously while maintaining absolute focus throughout the shift

• Leverage proprietary software interfaces utilizing high-speed navigation and precise technical controls

• Support continuous performance benchmarks during the permanent shift schedule including scheduled holiday coverage

Job Requirements:

Technical Expertise

• Computer Proficiency to navigate PC hardware interfaces and multi-display environments comfortably

• Keyboard Dexterity to input text at a minimum speed of 40 WPM accurately

• System Operations to interface with centralized communications dashboards and alert networks

Professional Experience

• Command Center Operations to maintain composure and perform specialized actions under rapid timelines

• Customer Service to handle communications directly with cross-functional stakeholders or emergency dispatchers

• Time Management to deliver exceptional attendance records matching shift parameters from 5:00 pm to 1:00 am

Preferred Qualifications

• Previous background in technology dispatch, asset protection, or customer service environments

• Prior familiarity with automated screening tools or computer-aided monitoring software

• Demonstrated capability to adapt seamlessly during operational training workflows

Target Base Hourly Salary : $16.37 per hour with a 10% differential increase on all hours worked after 6:00 pm

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

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