KYC Refresh Checker - Associate – Core Services

We’re seeking someone to join our team as an Associate in Client Onboarding Regulatory & Data Services team to manage the refresh program across global jurisdictions. The team partners closely with Global Financial Crimes, Legal and Compliance, internal/external stakeholders to contribute to the success of the refresh program.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within the Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team.

• Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements.

• Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output.

• Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution.

• Perform quality assurance on all KYC refresh case files before moving them into final stage of completion.

• Able to escalate appropriately any risks identified during the documentation quality review process.          

• Partnering with the KYC production team to collect required documents and associated information to meet all regulatory and internal policies.

• Ensuring that the results of the reviews are communicated to the appropriate parties, tracked and addressed in a timely manner.

• Act as a subject matter expert on required AML/ KYC documents and process.

• Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues.

• Act as an escalation point for client issues - troubleshoot cases and collaborate on solutions.

What you'll bring to the role:

• At least 2-5 years of relevant experience is required for this role.

• Ability to establish clear goals and priorities and address non-standard issues within area of expertise with minimal guidance and supervision.

• Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests.

• Culture carrier across Operations, embracing the Firm's core values

• For Periodic review roles previous experience working in an AML/KYC role required.

• Strong written and oral communication skills, able to influence internal and external stakeholders, attention to detail is required.

• Strong analytical, prioritization and organizational skills is required.

• Strong ability to meet quality and performance metrics agreed under service level agreements. 

• Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.