Chief of Staff

📍London | 💰 £86,000 - £115,000 + Incentive Awards tied to your performance + Benefits ✨

Our Core Banking team⭐
At Monzo, we’re building the one app you can rely on to run your entire financial life. From budgeting and saving to mortgages, investments and business banking, our mission is to make money work for everyone.

We’re looking for a Chief of Staff to join our Core Banking team, reporting directly to the General Manager of Core Banking. This is a high impact role partnering closely with senior leaders to help drive strategic priorities, improve organisational effectiveness, and ensure we execute brilliantly across a complex and fast moving area of the business.

You’ll act as a strategic partner and operational leader, helping create clarity, alignment and momentum across teams. You’ll balance long-term thinking with hands on execution, helping leadership teams make better decisions, move faster, and stay focused on what matters most.

This role is ideal for someone who thrives in ambiguity, enjoys solving complex organisational challenges, and is excited by the opportunity to influence at scale.

🔑 You’ll play a key role by...

• Acting as a trusted thought partner and strategic partner to the General Manager of Core Banking and wider leadership team
• Driving strategic planning and execution across high priority, cross functional initiatives
• Owning and improving leadership operating rhythms, including planning cadences, decision making processes, and organisational communications
• Creating visibility across organisational, financial and performance metrics to support prioritisation and effective execution
• Identifying operational inefficiencies, resolving blockers, and helping the organisation scale effectively
• Building alignment across teams and stakeholders, ensuring strategic decisions translate into meaningful outcomes

🤩 We’d love to hear from you if…

• You have experience in strategy, operations, consulting, investment banking, Chief of Staff, or similar environments
• You combine strong strategic thinking with operational excellence and a bias for execution
• You’re highly analytical, comfortable navigating ambiguity, and able to simplify complex problems and information
• You have exceptional stakeholder management and communication skills, with the ability to influence senior leaders and build trust quickly
• You’re organised, proactive, resilient, and comfortable operating at pace across multiple priorities
• Experience in high growth and/or scale up tech companies is a plus
  
  

🙌 What’s in it for you

💰 £86,000 - £115,000 ➕Incentive Awards tied to your performance.

📍This role is hybrid working from our London office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• 30 min recruiter call
• 30 min call with the Hiring Manager
• 2 hours of technical and behavioural interviews
• Final call with the General Manager of Core Banking

This process should take around 4-5 weeks from the 1st interview - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

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